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Delivery reviews overview

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Service
Shipping
Quality
by Frederic G. Flag of France 5/19/2026
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Satisfied

80.473 delivery ratings

4.7 (out of 80.473 ratings)
5 Stars
(67.141)
4 Stars
(9.051)
3 Stars
(2.230)
2 Stars
(1.193)
1 Stars
(858)
98.6% recommend SVB
Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Service
Shipping
Quality
by Guido G. 5/19/2026
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Perfect
Excellent organization, well done
Service
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by Hans S. Flag of Germany 5/19/2026
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Optimal
As usual, everything went perfectly.
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by Michael E. Flag of Switzerland 5/19/2026
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Top
I'm always satisfied. SVB is my favorite. Keep it up, thank you.
Service
Shipping
Quality
by René R. Flag of Germany 5/19/2026
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Customer service
After a helpful phone consultation, the product I ordered was delivered promptly. I'll try out the card this weekend.
Service
Shipping
Quality
by Thomas Marten M. Flag of Germany 5/19/2026
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It worked very well. Cancellation and then a new, different item were also possible.
Shipping
Quality
by Bernhard B. 5/19/2026
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The shipping provider should be reconsidered.
The ordered part was shipped very quickly. Unfortunately, DHL simply can't manage to deliver just as quickly. I actually received two emails from DHL stating that the shipment would be delayed. As a result, instead of the promised Saturday delivery, it wasn't delivered until Tuesday. This wasn't SVB's fault; the delivered (small) part is exactly as expected.
Service
Shipping
Quality
by Jörg Z. Flag of Germany 5/19/2026
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Great price, fast delivery
The offer was better than the manufacturer's, and also better than Amazon's. The ordering process was super easy; you could even add parts after submitting the order without any problems.
Shipping
Quality
by Niels E. Flag of Germany 5/19/2026
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Good
Service
Shipping
Quality
by Jörg H. Flag of Germany 5/19/2026
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The delivery was fast and the packaging was excellent.
Shipping
Quality
by Francesco T. Flag of Italy 5/19/2026
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Everything as described
I haven't installed the seacocks with valve, hose connector and reinforcing collar yet, but the goods fully meet my expectations.
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Shipping
Quality
by Mayer K. Flag of Germany 5/19/2026
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I'm always satisfied, I order practically everything from you.
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by Mauro C. Flag of Italy 5/19/2026
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Fast shipping and careful packaging
Everything ok as in previous shipments.
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by Albert L. 5/19/2026
Everything in order
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Quality
by Martin S. Flag of Austria 5/19/2026
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The seal is an original VOLVO part, so it should be of good quality.
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Quality
by JEAN-PIERRE K. Flag of France 5/19/2026
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Always good equipment
Excellent product and shipping, unfortunately a few issues with UPS in France. SVB, no complaints.
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Quality
by Nicolas B. Flag of France 5/19/2026
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I am very satisfied with my first and large order. It included several different products that seem to be of good quality.
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Shipping
Quality
by Teemu S. Flag of Finland 5/19/2026
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Fast delivery and good products
Everything went smoothly.
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Quality
by Carlo L. Flag of Italy 5/19/2026
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Perfect
As the title says, everything was perfect: item, packaging, and delivery time.
So 5 stars!!
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Shipping
Quality
by Frank G. Flag of Germany 5/19/2026
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Customer service at its lowest level
Order placed, paid, delivered. Doesn't fit. Contacted customer service, explained the problem, replacement sent – still doesn't fit.

At their request, I sent everything back and they withheld a large portion of the money (approx. €126).

Since then, ZERO communication. I bought it based on a recommendation. I feel cheated.

This is not how customer service should be.
Our answer
Sehr geehrter Kunde,

vielen Dank für Ihr Feedback, wir arbeiten stetig daran unseren Service zu verbessern.

In Ihrem Fall ist die Kritik völlig berechtigt und wir haben leider nicht transparent genug mit Ihnen kommuniziert, dafür möchten wir uns in aller Form entschuldigen.

Die von Ihnen zurück gelieferte Ware befand sich noch in der Prüfung, die fehlenden Gutschriften sind in der Zwischenzeit ausgelöst worden. Leider gibt es bei dem Artikel ein Problem welches wir aktuell mit dem Hersteller klären.

Wir würden uns freuen Sie zukünftig weiterhin als Kunden begrüßen zu dürfen.

Wir wünschen Ihnen eine schöne Saison.

Ihr SVB Team
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