After we had the Lofrans Thetis 1002, which gave up the ghost very quickly in the area of the control buttons, we decided to use the Quick handheld remote control based on various experiences.
I had to cancel an item just before it was shipped and the lady on the phone personally went to the shipping department to take the item out of the package while we were still on the phone! I have rarely experienced such customer service! Unfortunately, I had to return another item (sold by the metre!) because it didn't fit. Here, too, I was helped in an extremely friendly and courteous manner! At SVB, customer service is not just an empty phrase like it is at other retailers. You are taken seriously as a customer and given great advice!
Helpful?
by
Thomas E.
10/16/2019
Verified purchase
Variant:
60411
Very good remote control. Only the original connection cable with the plug we have replaced. It is also not the version with illuminated buttons, but without bel. Buttons.