... but after sending the device is no feedback that the device and order have arrived and the order is processed - an acknowledgment would be quite helpful in the sometimes expensive devices ... I had then asked about ten days by phone.
They fail to mention what country code you will receive the device
They fail to mention what country code you will receive the device. I received one with a Dutch code to where I cannot register because I don't have a BSN number, and its not free of charge meaning an extra 300-400 euro fees for using my PLB if it was registered to somewhere else. The plb registration was offered after I bought the device, without any explanation and all offered UK registration. I decided that I can fill in a pdf form myself so I refused the service. In return I was shipped a PLB I cannot use and it costs me another 3-400 euros to register.