Customer ratings

POWERRAY WIZARD Underwater Drone

Janos G.
by Janos G. Flag of Germany 8/29/2022
No useful answer
I asked a question if there is a gripper arm for the drone, only an automatic answer. My answer is not answered, then I would not make a purchase there. If something is or has a concern, the questions will not be answered. I don't want to have to search out the answers if I asked the seller via email.
Our answer
Für die verspätete Antwort können wir uns nur entschuldigen. Auch wir haben immer noch mit krankheitsbedingten (Corona) Personalausfällen zu kämpfen und stecken zudem noch in der Urlaubszeit. Ein Greifarm für die Drohne ist nicht lieferbar. Die Online-Dokumentation beschreibt den Lieferumfang sehr gut
MY S.
by MY S. Flag of Croatia 7/14/2019 Verified purchase
Item got lost in transit!
We purchased this drone along with other products and had it shipped to Croatia. The package containing the drone got mysteriously LOST! We have contacted SVB customer service but never received a reply. Be cautious when ordering valuable items and having them shipped to Eastern countries as these loststolen cases seem to be quite frequent in that geography.
Our answer
We send 2 parcels to croatia. The first one was delivered on Monday 24.6. at 12:05 received by LASAN and the second one was delivered on Wednesday 26.06. at 13:16 received by RADIC.
Please double check on our marina or harbourmaster.

Customer images (3) from all reviews

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