Very disappointed with the receipt of a defective device
The product is excellent. But the one I received had a touch screen defect. SVB offered a refund of the product because a quick replenishment of the stock was not possible to allow me to continue my current trip.
Helpful?
by
Bruno Q.
7/11/2021
Verified purchase
Variant:
26174
The product is excellent. But I had to return it to SVB because it had a defect with a touch screen stuck on the configuration screen. SVB did its utmost to find an alternative solution but the deadlines were incompatible. A refund of the product has been privileged. It is bad luck and SVB is not responsible. Raymarine confirmed the malfunction after asking for a few connection tests different from the assembly instructions.
Helpful?
by
Klaus-Peter W.
3/17/2025
Verified purchase
Variant:
26174
Since I wanted to install the device into an existing opening, I ordered a mounting frame as an accessory, as recommended by Raymarine. Unfortunately, no one informed me that the original cover no longer fits when using the mounting frame. So I had to subsequently order a new sunshade cover, which cost extra postage.
Advantages
Connection options
Resolution
Screen brightness
Operation
Price/performance ratio
Disadvantages
Mounting/Installation
Yes, I would recommend this product
Helpful?
by
Dany P.
9/30/2022
Verified purchase
Variant:
26175
Not very reliable in rain or saltwater spray. Touchscreen navigation is impossible in those conditions. Otherwise, Navionics cartography is unreliable in the Aegean Sea.
An express order delivered within 24 hours. Everything started well. Installation as a stand-alone device is simple. We plug in a protected power supply and that's it. Except that the screen starts up and arrives on an inaccessible configuration page with a touch screen either disabled or defective. And I'm waiting for a troubleshooting solution from SVB. But not cool when you are traveling abroad with regular navigation.