Bad support form Lofran
I bought this windlass to replace my old Lofrans that has been discontinued, so I couldn't buy the parts to repair it, Then the control box begin to malfunction. when putting anchor down. UP is working.
I contacted the warranty, they asked a lot of questions pictures and videos, finally, they reply me that the control box is malfunctioning. So now they ask me to sent the parts to them to evaluation and them they will send me the new part, mean while I need to put the chain up by hand, just because they policy don't send the parts before receive the malfunctioned one before. If your a cruiser probably not the product you should have.
So I have 2 windlass from Lofrans with problems in less than 1 year.