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by Manfred W.

5/15/2026

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Long-standing satisfied customer

Ordering and delivery were, as always, quick and problem-free. Thank you!

81.194 delivery ratings

4.7 (out of 81.194 ratings)

5 Stars

(67.759)

4 Stars

(9.113)

3 Stars

(2.247)

2 Stars

(1.207)

1 Stars

(868)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

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Quality

by Kay O. 5/15/2026

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Good as always.

Everything OK.

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by Martin G.

5/15/2026

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Delivery to the Philippines. It worked perfectly.

Customs clearance in the Philippines was a bit complicated, but that's normal here. Everything went perfectly from SVB's side.

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by Bo K. 5/15/2026

Delivery to DK

Easy ordering and trouble-free delivery to Danmark.

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Quality

by Jean-philippe P.

5/15/2026

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Lightweight packaging and complicated delivery

Packing a refrigerator compressor and an evaporator secured with paper in the same box isn't ideal. DHL clearly stated on the package that delivery was expected after 1:00 PM. The delivery driver arrived at 11:30 AM. The package was left outside, but it wasn't stolen.

In short, they could do better with the packaging of relatively heavy items. The evaporator is slightly bent. We'll see if you can fix it during installation.

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by John C.

5/15/2026

Excellent

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by Holger M.

5/15/2026

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Excellent personal advice and the ordered goods were delivered as agreed. The parts were easy to install. I would definitely order again! Thank you for the service.

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by Egidijus M.

5/15/2026

Everything's as expected

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by Christian B.

5/15/2026

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Friendly and helpful

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by Torsten H.

5/15/2026

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Pressure relief tank

I'm very satisfied; it arrived really quickly this time, and the product is a great replacement – practically the same expansion tank, originally manufactured by Coolman from California, now, about 50 years later, the same product from a German manufacturer. I'd describe that with a "Wow!"

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by Michael D. 5/15/2026

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As ordered, goods received one week later.

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by Stefan W.

5/15/2026

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Yes

Exactly what I expected

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by Christa M. 5/15/2026

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When sealing packages, please ensure in the future that the adhesive strip does not touch the contents. Our ordered nautical chart stuck to the packaging.

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by Günther E.

5/15/2026

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Appointment booking

It was okay! But I actually wanted the package sent later – I had even indicated that – because I wasn't back in Munich until Tuesday... However, a kind neighbor accepted it anyway!

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by Martin H.

5/15/2026

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See stars

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by Armin S.

5/15/2026

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Everything went smoothly.

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by Jean Luc L.

5/15/2026

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Deformed packaging and damaged contents

The box was deformed, and most importantly, a can of antifouling paint was damaged with some spillage inside. Delivery by UPS was slow. Be careful when packaging to properly protect the contents, as carriers aren't always meticulous with packages.