a happy SVB customer holding a quickly delivered package

Delivery reviews overview

Our reviews are 100% real!

Service
Shipping
Quality
by Andreas D. Flag of Germany 5/13/2026
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Equipment for the start of the season
As always, very friendly order processing, fast delivery, good quality

81.206 delivery ratings

4.7 (out of 81.206 ratings)
5 Stars
(67.770)
4 Stars
(9.113)
3 Stars
(2.248)
2 Stars
(1.207)
1 Stars
(868)
98.6% recommend SVB
Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Service
Shipping
Quality
by Neven J. 5/13/2026
Good seller, with good prices.
Item as described, fast delivery.
Shipping
Quality
by Yann S. Flag of France 5/13/2026
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Perfect
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Quality
by Manfred B. Flag of Austria 5/13/2026
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Top
I often buy from SVB at the start of the season. Always fast delivery, uncomplicated, and top quality.
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by Adriano M. Flag of Italy 5/13/2026
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satisfied
I can certainly recommend SVB, delivery was respected on time.
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by Yannick M. Flag of France 5/13/2026
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delivery
perfect delivery
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Quality
by SERGE B. 5/13/2026
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correct
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by Hubert S. Flag of Austria 5/13/2026
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Despite payment, delivery was not received.
I'm currently sailing my boat on the Atlantic and made the mistake of placing an additional order without checking the pro forma invoice. As a result, the entire shipment, including the essential spare parts that I had fully paid for, was delayed, preventing my wife, who is following me, from bringing them back!

There are clearly communication issues here. Who checks pro forma documents while sailing, especially when the small print reveals a partial payment shortfall?

Who expects to receive goods they ordered and paid for on time without any clear indication – for example, in the subject line – simply not on time?

The customer service representative was unhelpful and seemed powerless to help with this strange and, above all, unfair and extremely annoying business practice, which has caused me significant financial hardship.
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Quality
by GIRES B. Flag of France 5/12/2026
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It's complicated to have a delivery in May, but it's understandable.
Excellent service and online support.
Friendly and responsive!
They saved my cruise, well done and thank you!
Service
Shipping
Quality
by Angel V. Flag of Spain 5/12/2026
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Error in delivery address label
There's an error in the delivery address; it doesn't match the one registered. I've tried to correct it, but it's still incorrect.
Our answer
Hola Ángel. Si quiere que nuestro equipo le ayude a configurar la dirección, por favor contacte con nosotros en [email protected]. Su equipo SVB
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by Christine B. Flag of Germany 5/12/2026
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Thank you very much for the additional catalog, I can use it very well!
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by ALAIN C. Flag of France 5/12/2026
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Perfect!
Perfect, exactly what I expected.
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by Ralf M. Flag of Germany 5/12/2026
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Everything fine!
Excellent selection at great prices.

The goods were very neatly and securely packaged, and there was even a small gift included.

Would gladly order again!
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Quality
by Jürgen M. Flag of Germany 5/12/2026
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Top service
In every respect
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Shipping
Quality
by Matteo F. 5/12/2026
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It seems like a joke.
I ordered 100 stickers for the electrical panel names and received a book with the T-shirts and catalogs and a small piece with the small stickers.

All for 17.90.

If you refund me, you'll get everything back, as it's useless and obsolete.
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Quality
by Arne S. Flag of Germany 5/12/2026
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Everything's great, I'm always happy with the fast delivery!

Keep it up!
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by Jens B. Flag of Germany 5/12/2026
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Absolutely top-notch!
It was very easy, and returns were also hassle-free.
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by Wolfgang S. Flag of Germany 5/12/2026
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Very fast delivery
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by Michael P. Flag of France 5/12/2026
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Nothing received
a disgrace
Our answer
Bonjour Mr,

Il semblerait que votre colis ai été egaré par le transporteur.

Nous vous expédions une nouvelle commande.

Nous nous excusons pour ce contretemps.

Cordialement,
L'équipe SVB
Service
Shipping
Quality
by José Eduardo C. Flag of Spain 5/12/2026
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Everything was fine, as usual.
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