Delivery reviews overview

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by gerd B. 5/9/2026

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Basically good, however the last delivery was defective.

81.248 delivery ratings

4.7 (out of 81.248 ratings)

5 Stars

(67.809)

4 Stars

(9.115)

3 Stars

(2.249)

2 Stars

(1.207)

1 Stars

(868)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Maarten J.

5/9/2026

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Excellent service and delivery

Just to be sure, I called to check if the items I wanted were actually in stock. This could be confirmed on the spot.

Ordered on Wednesday and already delivered on Friday!

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by Zoltan M.

5/9/2026

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Wrong item shipped

Dear SVB,

I got my order (3922165), but in the package was not what I ordered.

I ordered 1 piece air filter (31315, 21646645
3582358, EAN 8033137103223), but in the package there were 2 pieces of (57307 cream white pillow). I have pictures, but I can't attach them here.

I got the invoice as well, and on the invoice the filter is listed correctly.

So, please send me the filter ASAP, because my customer is waiting, and it is spring.

My email is kaloz01gmail.com
My cell phone 37 70 371 0670
The invoice address is the same, and the shipping address is the same.

Thank you

Service

Quality

by Michael D. 5/9/2026

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Delivery and advice

I received several orders from SVB this winter. Often, the shipments arrived the very next day! For some products, the promised delivery dates couldn't be met because the supplier failed to deliver. Switching to an alternative product was quick and easy. The personal consultation for the conversion from AMG to LiPoFe4 was very competent, thorough, and helpful. Even a very slow (due to the manufacturer's handling of a complaint) was ultimately resolved with a replacement part.

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Quality

by Steffen G.

5/9/2026

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fast and reliable

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by Joseph H.

5/9/2026

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Excellent value for money and fast delivery.

Sales service was perfectly French-speaking and efficient despite a few bugs in the payment program.

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by Stéphane P.

5/9/2026

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Perfect

Excellent service

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by Peter D.

5/9/2026

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Perfect

Perfectly fast and on time

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by Carsten P.

5/9/2026

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But only with UPS

Unfortunately, delivery with DHL is very unreliable, so SVB's slogan "order today, delivered tomorrow" is no longer valid. Next time I'll try UPS.

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by Andreas R. 5/9/2026

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Everything's okay⁹

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by Helgo D.

5/9/2026

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A great team

Always my pleasure

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by Volker H.

5/9/2026

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Excellent service

Competent advice, fast delivery, would gladly order again.

Shipping

Quality

by Heiko L.

5/9/2026

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We ordered a mattress protector to prevent condensation. 1.40 x 2 m.

Unfortunately, the item delivered was not the size we ordered. It was delivered measuring 1.96 x 1.36. It's a shame that it doesn't fit our boat properly.

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by Eckhard H.

5/9/2026

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You're doing a great job!!!

It (almost) always works perfectly and on time. The various online guides are also excellent. Having such a service at hand makes many things easier.

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by Manfred H.

5/9/2026

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Part of my order was out of stock, but I received excellent advice and got the other part within 2 days.

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by Uwe B.

5/9/2026

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Order today, receive tomorrow

It doesn't get any better than this!

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by Ronald W.

5/9/2026

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Ron, gladly again

Good service

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by Gernot L. 5/9/2026

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Reliable

Reliable delivery.

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by Ludovic L.

5/9/2026

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Perfect

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Quality

by Hans-Uwe B.

5/9/2026

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in a jiffy

As always, the urgently needed goods arrived incredibly quickly.

Pleasantly, the (small) package was easy to open without any fuss.

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