Delivery reviews overview

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Service

Shipping

Quality

by Bjorn H.

5/4/2026

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Quick and easy

81.270 delivery ratings

4.7 (out of 81.270 ratings)

5 Stars

(67.825)

4 Stars

(9.119)

3 Stars

(2.251)

2 Stars

(1.207)

1 Stars

(868)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Lluís B.

5/4/2026

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Tido ok

Perfect

Service

Shipping

Quality

by Erhard W.

5/4/2026

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Built-in gas hob with oven

Ordering and delivery by the shipping company went smoothly and quickly. Unfortunately, the contents of the package were unusable and defective. Reordering and returning the item was straightforward. When the replacement stove was delivered, the defective one was taken back. The refund was processed a few days later. Unfortunately, the shipping costs were not refunded. Therefore, I incurred a loss of €49.

Service

Shipping

Quality

by Sabrina S.

5/4/2026

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cover

The cover I needed, as my old one was broken. It does the job and I'm glad I found a replacement.

Shipping was really fast.

Service

Shipping

Quality

by Roland P.

5/4/2026

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Starter motor failed after two starts

After installing the starter on a Volvo Penta KAMD41 engine, it only worked for two starts; it is completely dead.

Service

Shipping

Quality

by Karl O.

5/4/2026

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Delivery worse than with DHL

With DHL, I receive the tracking number from SVB and can track the product until delivery. This worked perfectly with the toilet, even at the large marina. The very, very nice truck driver from Dachser would never have found me without my research.

First, I had to get the phone number of the responsible branch from Dachser.

Then I gave the nice lady my mobile number and asked her to forward it to the driver. Two hours had passed by this point.

He then called me from the town center after I hadn't put my phone down for three hours on the boat.

I explained the access to the closed barrier to the nice truck driver and walked there. It opened, and after 200 meters in the turning circle, everything was fine.

DHL has the key to the barrier.

Service

Shipping

Quality

by Frank W.

5/4/2026

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Topi

Very quick and uncomplicated

Service

Shipping

Quality

by Joseph S.

5/4/2026

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Excellent and straightforward ordering process. Delivery to Spain within 5 days. Simply a fantastic service. Highly recommended. Thank you!

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Shipping

Quality

by Rainer S.

5/4/2026

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As expected

Service

Quality

by Fritz S. 5/4/2026

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it's all ok

accurate

Service

Quality

by Matthias P.

5/4/2026

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Good shopping experience at the Kiel branch

As always, I received professional and friendly service during my last shopping trip in Kiel.

Because of this excellent personal service, I prefer shopping in person at a branch.

Service

Quality

by Christoph L.

5/4/2026

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Very friendly even shortly before closing time

Despite shopping at the Bremen branch a few minutes before closing time, I was served quickly and very friendly, including the collection from the warehouse.

Shipping

Quality

by pierre L. 5/4/2026

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dissatisfied with the delivery

Absent at the time of delivery. I had given instructions regarding where the package would be left. Not a single call from the delivery driver. The package was left at a pickup point 12km from my home. Not satisfied with the delivery.
The product itself is very good, however.