Delivery reviews overview

Our reviews are 100% real!

Service

Shipping

Quality

by JEAN LUC G.

4/27/2026

Translated automatically
Show original text

Quick, efficient, nothing to complain about, everything was perfect

81.329 delivery ratings

4.7 (out of 81.329 ratings)

5 Stars

(67.874)

4 Stars

(9.128)

3 Stars

(2.252)

2 Stars

(1.206)

1 Stars

(869)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Jorge G.

4/27/2026

Translated automatically
Show original text

Excellent

Everything went very well and quickly

Shipping

Quality

by Manuel Antonio M.

4/27/2026

Translated automatically
Show original text

Absolutely unacceptable delivery.

When they processed the order, they sent me an email indicating it would be delivered in three or four days. That was on April 14th. It was delivered today, April 27th, after I called customer service twice. This is an unacceptable lack of professionalism, and I believe that, unless absolutely necessary, they have lost a customer. This has never happened to me before with SVB, and it demonstrates a serious decline in the quality of their service.

Our answer

Hola Manuel,

Lamentamos mucho el retraso en la entrega de su pedido y las molestias ocasionadas.

Según el seguimiento, el envío llegó a España el 21/04, pero hubo una demora en la gestión de la entrega por parte del transportista, lo que ha alargado el plazo.

Le pedimos disculpas por la experiencia y revisaremos lo ocurrido para evitar que se repita.

Cordialmente,
El equipo de SVB

Service

Shipping

Quality

by Bjoern R.

4/27/2026

Translated automatically
Show original text

Alt i ordeal

Everything OK

Shipping

Quality

by Carsten F.

4/27/2026

Translated automatically
Show original text

Delivery to Italy

Good prices and fast delivery, what more could you want?

Shipping

Quality

by Carsten F.

4/27/2026

Translated automatically
Show original text

excellent

As always, delivery abroad was fast. But be careful what the different shipping options cost now...

Service

Shipping

Quality

by Petri I. 4/27/2026

Translated automatically
Show original text

Helly Hansen closes

Was exactly what i ordered. Very good

Service

Shipping

Quality

by Gerhard M. 4/27/2026

Translated automatically
Show original text

Very friendly and competent advice as well as extremely fast delivery.

Service

Shipping

Quality

by Marco T.

4/27/2026

Translated automatically
Show original text

Perfection

Very fast delivery and perfect packaging. Thank you for your thoughtfulness as a new member. It's clear you care about your customers.
I will definitely be making future purchases from you. Thank you so much.

Service

Shipping

Quality

by ROBERT S. 4/27/2026

Translated automatically
Show original text

Everything is perfect.

Express delivery, a very good quality product.

Service

Shipping

Quality

by Pierre-emmanuel P.

4/27/2026

Translated automatically
Show original text

Perfect

My first order, and I'm amazed by SVB's responsiveness... I ordered in the morning, the package was shipped a few hours later and arrived in 2 days. Thank you to the whole team.

Service

Shipping

Quality

by Jannie V. 4/27/2026

Translated automatically
Show original text

Excellent service!

SVB was able to use it as a sound. Ordering and levering the Sterling Power round cooking plate 1800 W was delivered quickly and quickly.
Great cooking space for the camper!