a happy SVB customer holding a quickly delivered package

Delivery reviews overview

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Shipping
Quality
by Wilfried Z. Flag of Germany 6/1/2026
Fast delivery, everything was perfect. Would gladly order again and highly recommend.

80.393 delivery ratings

Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Shipping
Quality
by Werner J. Flag of Switzerland 6/1/2026
Everything went smoothly and within a reasonable timeframe.
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Quality
by Pat R. 6/1/2026
Excess packaging and a brochure I didn't want or need - a pointless waste of resources
I ordered two similar items one after the other - did they arrive together, no, of course not. One arrived along with a heavy catalogue in a language I don't read. I'm betting the second item has the same pointless waste of resources.
Service
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Quality
by Günter H. Flag of Germany 6/1/2026
Smartvent 100 solar fan
Hi,

the Smartvent 100 isn't all that great. Purchased in July 2025, it's already broken after less than a year.

I informed SVB service about this, and the response was, "Please take photos of the fan's production number and email them." When I asked if it could be found under the cover, they confirmed that it could.

Okay, there are no numbers on the entire fan, not even under the aforementioned "cover."

Anyone who has read my previous review of this fan should know that I'm using it under the stainless steel cover of my Smart 300. I even recommended it as a repair tool for the 300.

Would I buy it again? Maybe, but the service and warranty handling leave something to be desired at the moment.

If I imagine that there are owners who aren't lucky enough to live close to their berth, and that photos of numbers that don't even exist are requested for warranty processing, that's not exactly fun.
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by Cindy T. Flag of Germany 6/1/2026
Everything was great, would gladly come again ;)
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by Thomas P. Flag of Austria 6/1/2026
It's always quick and easy.
The order was processed quickly, carefully, and without any problems. Thank you very much!
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by Martin E. Flag of Germany 6/1/2026
Delivery and product were flawless.
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by Michael K. Flag of Germany 6/1/2026
Product great, delivery service DHL poor
Hello SVB,

The product is as described, and you packed and shipped it immediately – that's great!

Unfortunately, the service from your chosen delivery partner, DHL, is poor. I was notified of delivery on Friday, then Saturday, and then today, Monday. The delivery finally arrived today. Could you please use a different delivery partner for future orders?

Best regards, Michael
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Quality
by Hartmut S. 6/1/2026
as usual
Very fast delivery, would gladly order again anytime.
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by Ludek S. 6/1/2026
excelent
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by Bernd F. Flag of Germany 6/1/2026
SVB company is highly recommended.
Very fast delivery again, securely and individually packaged with appropriate labeling, in this case carburetor small parts such as gaskets and jets.
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Quality
by Tomaz K. 6/1/2026
Excelent service!!!
Pünktlich und übersichtlich.
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by Robert Z. Flag of Estonia 6/1/2026
Best Seller
All cool!
Service
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Quality
by Carsten F. Flag of Germany 6/1/2026
TOP
Item as described, lightning-fast delivery, would gladly buy again anytime.
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by Ilona K. Flag of Germany 6/1/2026
Always good
The item I needed was easy to find, one click and it arrived two days later... perfect!
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Quality
by Klaus H. Flag of Germany 6/1/2026
Good quality and competence
Friendly and competent service with great patience. A very good selection and many items available to touch and feel on site.
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Quality
by Julie J. Flag of France 6/1/2026
Fast delivery and product as described
The Combiflex coupler fits easily on the Perkins 4108, provided there is at least 20cm between the gearbox and the stuffing box.
SVB will send you detailed installation instructions.
Fast shipping, even with standard delivery.
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by Frank A. Flag of Germany 6/1/2026
First-class
Consistently expert advice, simply first-class service and prompt delivery.
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by Jackielou D. Flag of France 6/1/2026
Delivery and advice were always perfect
Service
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Quality
by Saso S. Flag of Slovenia 6/1/2026
Friendly, direct contact, problem solved quickly.
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