Delivery reviews overview

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Service

Shipping

Quality

by Volker S.

4/23/2026

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All items found in the online shop. Perfect!

Superbly packaged and delivered very quickly. Thank you!

81.442 delivery ratings

4.7 (out of 81.442 ratings)

5 Stars

(67.977)

4 Stars

(9.135)

3 Stars

(2.253)

2 Stars

(1.208)

1 Stars

(869)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Roman S.

4/23/2026

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everything is in perfect order!

Service

Shipping

Quality

by Manfred B.

4/23/2026

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Good and fast

Service

Shipping

Quality

by Sebastien C.

4/23/2026

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Delivery took a little while

Order placed on the 84th, received on the 22nd due to the strike in Belgium.

But I lacked information through the tracking, and I was worried.

But the package arrived and I'm very satisfied with the products ;)

Service

Shipping

Quality

by Gerhard M.

4/23/2026

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Delivery too expensive

The ordering process was fine for me. However, I think the packaging was excessive and the shipping costs were too high. If I had shipped a similar item myself, the cost would have been only half as much.

Service

Shipping

Quality

by Kay-lars M.

4/23/2026

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Found the perfect compass immediately.

Everything was great as always. The fast delivery was also crucial again, so the trip wouldn't have to be postponed.

Service

Shipping

Quality

by Priester D. 4/23/2026

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Service

Shipping

Quality

by Uwe W.

4/23/2026

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Shipping is too expensive; it needs to be tiered according to the size of the package.

Dear Team,

The service and delivery time were very good. What is completely unacceptable is that the package was left at some random shop 1 km away, even though I was home. This would be a reason for me not to order from you again; the lack of an alternative delivery option is the only obstacle. I have already commented on the shipping costs.

Due to the wasted waiting time, I would like to request a refund of the shipping costs.

Best regards,
Uwe Wagner