Order placed on Wednesday, April 8th. SVB informed me that the material was in stock and was about to be shipped for delivery no later than Tuesday the 14th. Having received no notification, on Monday the 13th they informed me that the package had not been prepared and that it would be shipped on the 13th. It arrived Thursday afternoon, the day agreed upon with the shipyard for the launch! So, there were problems with the shipyard regarding the arrival of other boats. The package was well packaged, with compliant items. If you specify that the package will ship on the same day as the order or the next day, you must do so.
Our answer
Buongiorno,
ci scusiamo molto per la consegna più lenta del previsto e, in futuro, speriamo di riuscire a soddisfare pienamente le Sue aspettative.
Convenient ordering and delivery Clear quality and speed Thank you
Yes I would order again
Service
Shipping
Quality
by Ignacio Z.
4/17/2026
Perfect and in time
Too a big packaging box for such a small content It is a waste of cardboard You should find a much smaller packaging for small items
Service
Shipping
Quality
by Julie O.
4/17/2026
Happy with their products, delivery
Everything was fine. I just wish you were still using Amazon Pay. It is difficult for me to use my Visa card as I am from the US and do not have a bank account, PayPal here in Europe.
The service from their end was excellent. However, UPS postponed the scheduled delivery date by six days without any apparent reason, forcing me to pick up the package myself at the UPS Access Point so I could use the ordered goods over the weekend. This was a 35-minute drive each way for me. And that completely defeats the purpose of ordering something and having it delivered.
Unfortunately, the dimensions for the seat are missing.
The chair is only suitable for seat boards with a maximum width of 20 cm, AND for seat boards that are attached with a rail. Conventional loop holders slip out when leaning against the chair.