a happy SVB customer holding a quickly delivered package

Delivery reviews overview

Our reviews are 100% real!

Service
Shipping
Quality
by Andreas P. Flag of Germany 4/8/2026
Translated automatically
Show original text
Absolutely reliable.
I sometimes plan at very short notice. If something is missing, I've always been able to rely on SVB's quick service. And this time was no exception!

81.645 delivery ratings

4.7 (out of 81.645 ratings)
5 Stars
(68.148)
4 Stars
(9.155)
3 Stars
(2.255)
2 Stars
(1.213)
1 Stars
(874)
98.6% recommend SVB
Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Service
Shipping
Quality
by Roland B. Flag of Germany 4/8/2026
Translated automatically
Show original text
Top as always!
Top as always!
Service
Shipping
Quality
by Karsten M. Flag of Germany 4/8/2026
Translated automatically
Show original text
top
Everything as usual. Great.
Service
Shipping
Quality
by Olaf W. 4/8/2026
Translated automatically
Show original text
Everything was quick and the telephone service was excellent, absolutely competent and fast – something other companies can only dream of. All in all, TOP!
Service
Shipping
Quality
by Werner P. Flag of Germany 4/8/2026
Translated automatically
Show original text
Fast delivery, top!
Everything worked out perfectly.
Service
Shipping
Quality
by Mats D. Flag of Sweden 4/8/2026
Clear information and fast delivery
I ordered an item that was custom made. The website had clear information how long it would take. After my order I got frequent mail updates about the status. The delivery arrived one day ahead of their forcasted date. Excellent service!
Service
Shipping
Quality
by Reinhold A. 4/8/2026
Translated automatically
Show original text
As always, fast and reliable
As always, fast and reliable
Service
Shipping
Quality
by Steffen M. Flag of Germany 4/8/2026
Translated automatically
Show original text
Antifouling
Excellent service, very fast delivery.

I'll definitely order again!

Thank you!
Service
Quality
by Ludwig E. Flag of Germany 4/8/2026
Translated automatically
Show original text
Everything was delivered promptly and quickly.
everything okay
Service
Shipping
Quality
by Jörg D. Flag of Germany 4/8/2026
Translated automatically
Show original text
I've been a regular and frequent customer of SVB for years. I was also very pleased when SVB took over the AWN store in Kiel.

Since I needed to have a consultation regarding an antifouling order, I spoke with one of your employees. I had ordered the product for pickup at the Kiel branch, partly to continue using the Kiel location as a customer. The employee then told me that shipping to the branch, including unpacking, would take about five days. Therefore, I changed the order to home delivery. It was delivered within one day of our conversation.

If things continue like this with the Kiel team, the store doesn't have much of a future. With the current opening hours (closed on Saturdays in winter, when everyone is working on their boats...), I'll probably continue ordering online from SVB. It's very reliable. The Kiel store will likely become obsolete.
Service
Shipping
Quality
by Wolfgang E. Flag of Germany 4/8/2026
Translated automatically
Show original text
That was quick!
Ordered on Easter Saturday and delivered the following Wednesday despite the holidays! It couldn't be faster. Everything was neatly packaged, and they even sent an email with all the data sheets and processing instructions. Excellent service.
Service
Shipping
Quality
by Dirk W. Flag of Germany 4/8/2026
Translated automatically
Show original text
Excellent! Extra fast delivery after a phone call
Service
Quality
by Sven K. Flag of Germany 4/8/2026
Translated automatically
Show original text
The consistently extremely friendly and competent team makes shopping on site a pleasure.
Service
Shipping
Quality
by Karl-Heinz B. Flag of Germany 4/8/2026
Translated automatically
Show original text
Maintenance of life jackets
Our life jackets were due for servicing again. As always, the service was straightforward and satisfactory. The jackets, along with the corresponding documentation, arrived well-packaged. In my opinion, the price is comparable to competitors. SVB comes highly recommended.
Shipping
Quality
by Gerald U. 4/8/2026
Translated automatically
Show original text
Fast delivery
Ongoing updates on the order processing status.
Service
Shipping
Quality
by Jörg G. 4/8/2026
Translated automatically
Show original text
Disbelief instead of service – that's how you alienate long-standing customers
I have been a customer of this supplier for many years and never imagined I would have to write such a negative review. What we experienced here is all the more disappointing.

We ordered a dinghy with delivery to Sicily and paid the amount immediately. After a phone inquiry, we received an order confirmation stating shipping costs of €90.00. Then, for two whole weeks, nothing happened. No information, no status update.

Upon our subsequent inquiry, we were informed that the dinghy was still in the warehouse because they had miscalculated the shipping costs. Instead of the confirmed €90.00, the shipping costs were now suddenly supposed to be almost €1,100.00. They offered to cover half as a gesture of goodwill. With a merchandise value of €1,900, this is simply unacceptable.

We insisted on the fulfillment of the concluded contract and reserved the right to take legal action. The response was beyond brazen. They were happy to take legal action, but would then block us as customers. And that wasn't all. We now have the added hassle of returning a dinghy cover that's completely unnecessary. An apology? Not a chance. Any attempt at compensation? None whatsoever. Instead, they're threatening us with consequences.

After all these years as a loyal customer, this behavior is not only disappointing, but simply unacceptable. This is no way to treat customers.

One star is too generous, but unfortunately, I can't select less.
Service
Shipping
Quality
by Axel W. Flag of Germany 4/8/2026
Translated automatically
Show original text
REFRIGERATOR
The refrigerator does what it's supposed to.

Unfortunately, I overpaid at SVB.

But that's my own fault; if I had checked Compass24 beforehand, I would have saved €100.
Service
Shipping
Quality
by Janko S. 4/8/2026
OK
Always OK
Service
Shipping
Quality
by Carl-Hermann W. Flag of Germany 4/8/2026
Translated automatically
Show original text
Gladly again.
Shipping
Quality
by Procopi A. Flag of Spain 4/8/2026
Translated automatically
Show original text
Everything is in order.
Easy to buy and good service
Back to the overview To the product reviews
E-mail Newsletter

Product news, offers & new guide videos. Stay up to date!

WhatsApp

New: Get news from SVB straight to your phone!