a happy SVB customer holding a quickly delivered package

Delivery reviews overview

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Service
Shipping
Quality
by Simone D. Flag of Italy 4/3/2026
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Perfect, it's very fast, I'm already looking for new products in the catalogue and I will highly recommend it to friends

81.665 delivery ratings

4.7 (out of 81.665 ratings)
5 Stars
(68.165)
4 Stars
(9.158)
3 Stars
(2.255)
2 Stars
(1.213)
1 Stars
(874)
98.6% recommend SVB
Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Shipping
Quality
by Gabor S. 4/3/2026
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The delivery courier didn't call, didn't announce his arrival, just threw the product over the fence.
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by OLIVIER H. Flag of France 4/3/2026
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Perfect, very professional
Fast delivery, products very well packaged, I recommend.
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by Didier M. Flag of France 4/3/2026
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Recurring delivery problem with UPS
I order from SVB very regularly, and their service is excellent. Unfortunately, I've never received my packages at home. Every time, I have to pick them up from a UPS depot, supposedly because I wasn't home. The delivery drivers systematically lie, as evidenced by the intercom call log. And apparently, I'm not the only one. This time, even though I was home during the scheduled delivery hours, I received a message from UPS informing me that the package, whose delivery had been postponed three times, was being sent back to Germany. I had to call SVB to sort things out. So, a word of advice: if you buy from SVB, don't choose UPS as your carrier, even if it's listed first on the website. Otherwise, expect a delivery time at least double the advertised time, in the best-case scenario, and it probably won't arrive at your home.
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by Stefan B. Flag of Germany 4/3/2026
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Fast and reliable
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by Manfred H. 4/3/2026
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Prompt service, also shipping to Italy
Personal consultation recommended. Mr. Bartels was very cooperative and the matter was resolved promptly.
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by Johann S. Flag of Austria 4/3/2026
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Everything fine
It couldn't be better.
Everything's OK.
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by Denis H. 4/3/2026
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Inappropriate packaging
Packaging too flimsy and poorly sealed, so the parcel arrived open.
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by Claudio C. Flag of Italy 4/3/2026
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Everything perfect
Excellent service!
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by Leonardo B. Flag of Italy 4/3/2026
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Very positive experience, fast delivery and well packaged
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by Olaf S. Flag of Germany 4/3/2026
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Nothing to complain about, everything's great.
Excellent products and fast delivery, I will continue to shop at SVB.
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by Olaf S. Flag of Germany 4/3/2026
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Everything was delivered quickly and neatly packaged.
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by Folke Berntson F. Flag of Sweden 4/3/2026
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perfect!
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by Roland H. Flag of Germany 4/3/2026
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Fast delivery. Awaiting installation.
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by Olivier L. Flag of France 4/3/2026
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that's all good
No problem.
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by Holger R. 4/3/2026
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Fast delivery, item as described
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by Veiko P. Flag of Estonia 4/3/2026
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perfect
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by Veiko P. Flag of Estonia 4/3/2026
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all good
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by Günter B. Flag of Germany 4/3/2026
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The cardboard box was completely torn open along one vertical edge. However, the goods (4 ball valves 1" & catalog) arrived complete and undamaged.
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by Michael M. Flag of Germany 4/3/2026
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Fast delivery
Although a delivery date of 5 days was initially suggested when inquiring by phone, the delivery took place just 2 days after ordering.
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