Delivery reviews overview

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by Dr. Jörn L.

4/1/2026

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There's a good reason why SVB is always used.

The entire order process with SVB is always completely satisfactory. That's why SVB is my number one supplier for all my boating supplies. I only order items that SVB doesn't stock elsewhere.

81.676 delivery ratings

4.7 (out of 81.676 ratings)

5 Stars

(68.174)

4 Stars

(9.159)

3 Stars

(2.255)

2 Stars

(1.214)

1 Stars

(874)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Olivier D.

4/1/2026

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Orders arrived well packaged and on time.

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by René W.

4/1/2026

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Always fast and competent

Thank you for the consistently quick and competent service. Great service.

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by Robert F.

4/1/2026

Sanimarin Toilet Seat

I ordered two replacement toilet seats for Sanimarin 31. One was a perfect replacement for the genuine article. The second one was a much cheaper version with plastic fittings (the original were bright steel). It was much thinner plastic and the size was different. The attachments to the bowl are of a much poorer quality and allow the seat to move around. It now does not match the other two on the boat. Altogether very disappointing.

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by Rory S.

4/1/2026

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Season start

Unlike my ordered foam brush, which suffered considerably between the paint cans, I am very satisfied with the extremely fast delivery and the service so far.

Best regards,

R.S.

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by Jörg R.

4/1/2026

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Excellent, as always.

The outboard motor was packaged extremely well.

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by Christophe M.

4/1/2026

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Very satisfied

Very satisfied with the product information, the clarity of the ordering procedure and the speed of delivery.

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by OTELLO T.

4/1/2026

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Excellent service

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by Eric P.

4/1/2026

First order and yet seduced !

SVB seems to be a great online store where I can satisfy all my sailing yacht needs at really good prices. Easy to browse, great delivery process, and much-appreciated email follow-up. Highly recommended.

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by Birgit M.

4/1/2026

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Lowfrans handle

The Lowfrans Royal handle looks chrome-plated in the photos, but it isn't; it's made of stainless steel.

This should perhaps be added to the description (on the website).

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by Hans J.

4/1/2026

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Fast and punctual delivery

I am very satisfied with the deliveries and products from SVB.

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by Ruggero M.

4/1/2026

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Everything OK

Always quick and accurate. Thank you so much.

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by Frank M.

4/1/2026

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Delivered quickly and correctly! Very good.

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by Rainer K.

4/1/2026

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Ordering and delivery

Everything was great, I'd do it again anytime.

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by Rainer K.

4/1/2026

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Delivery

Everything was very good, I would do it again anytime.

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by Helios Xavier S.

4/1/2026

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Order of €902 damaged in transit, slow after-sales service

Order 3865237, Isotherm Compact Classic 2017 (ref. 44513, SN 25228982). Received on March 24th with obvious damage from a bump during transport: a broken compressor fan blade and a cracked fan duct at the edge. The outer box, marked "Fragile, Handle with care," had visible punctures and impacts on the inner walls, and the internal protection was insufficient for a unit of this weight and fragility. Furthermore, the wooden accessory for bending the evaporator (ref. manual Fig. 7) was missing, although the bending tool (SGH00008AA) was included.

I have never had problems with SVB and they have always been my go-to supplier, but on this occasion, the after-sales service has been disappointing. Customer service informed me that they will most likely collect the damaged unit first and then send a new one, instead of doing both at the same time. This would mean a double journey from Spain to Germany and a considerable delay. For damage clearly caused in transit and an order exceeding €900, the reasonable approach would be to collect the damaged unit and deliver the replacement in the same transaction. SVB has an excellent product catalog, but its after-sales service for shipping incidents needs improvement, both in terms of response time and replacement management. I hope this is resolved as soon as possible.