a happy SVB customer holding a quickly delivered package

Delivery reviews overview

Our reviews are 100% real!

Service
Shipping
Quality
by Heinz K. Flag of Germany 3/18/2026
Fast delivery
I've been buying from SVB for years, always fast delivery and good selection.

81.814 delivery ratings

Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Service
Shipping
Quality
by Ralf B. Flag of Germany 3/18/2026
Customer for 8 years...
...and I've never been disappointed. Please keep up the good work. BRAVO ZULU!
Service
Shipping
Quality
by Mathias M. Flag of Germany 3/18/2026
Everything's fine.
Service
Shipping
Quality
by Dominique M. Flag of France 3/18/2026
Perfect shoes and delivery on time.
Everything was perfect from order to delivery
Shipping
Quality
by Peter B. 3/18/2026
Easy ordering and fast delivery.
Easy ordering and fast delivery.
Service
Shipping
Quality
by Thierry B. Flag of France 3/18/2026
Perfect
Everything was perfect
Service
Shipping
Quality
by Victor V. Flag of Italy 3/18/2026
abundant material, but perfect
During my first purchase, it gave me an error and canceled the order, so I repeated the whole process.
I received two order confirmations and two payments.
I sent an email to report the issue and ask if it was possible to cancel one of the two.
I received no response, and I received double the amount of material and even paid twice for shipping.
There's room for improvement on the website and customer support.
Anyway, thank you for the speed and also for the wonderful catalog, which definitely encourages you to order.
Service
Shipping
Quality
by Sasa T. 3/18/2026
Super
Service
Shipping
Quality
by JEAN-PAUL R. Flag of France 3/18/2026
Fast delivery, product as described and well packaged, very good, I recommend it.
Service
Shipping
Quality
by Desislava N. Flag of Bulgaria 3/18/2026
Много коректни
Service
Shipping
Quality
by Klaus F. Flag of Germany 3/18/2026
Excellent service!
I placed my order online on Saturday, later noticed a mistake, canceled the first order, and placed a second one online on Sunday—so far, so good. On Monday morning at 8:15 a.m., I called customer service to make sure everything had arrived correctly. The representative guided me through all my questions with great understanding and impressed me with her exceptionally friendly and professional manner. No waiting on hold, no pointless AI nonsense, and no annoyed, unmotivated call center employees.

I'm thrilled! Keep up the good work, SVB, and I'll definitely be ordering again!
Service
Shipping
Quality
by Walter M. Flag of Switzerland 3/18/2026
Delivered perfectly.
Service
Shipping
Quality
by Alessandro I. Flag of Italy 3/18/2026
Optimal
Precise and attentive to the customer
Service
Shipping
Quality
by François L. Flag of France 3/18/2026
Fast shipping and attractive prices
Service
Shipping
Quality
by Sven R. Flag of Germany 3/18/2026
Fast delivery and good prices
Service
Shipping
Quality
by Arnd V. Flag of Germany 3/18/2026
Perfect once again!
I wanted to receive various materials only after my return to the boat in Sicily. This included items that had to be specially ordered from SVB. The delivery arrived exactly one day after my return to the boat. Perfect timing and service! Thank you, SVB!
Shipping
Quality
by Johann K. Flag of Germany 3/18/2026
no complaint
Delivery was good, product as ordered.
Service
Shipping
Quality
by Joachim H. Flag of Germany 3/18/2026
Everything went well as expected.
Service
Shipping
Quality
by Wilfried G. Flag of Germany 3/18/2026
Delivery
Everything is great, just like always.
Shipping
Quality
by Claude R. Flag of France 3/18/2026
Perfect, quick. Thank you.
The package was as described but was thrown behind the gate even though a mailbox was available.
E-mail Newsletter

Product news, offers & new guide videos. Stay up to date!

WhatsApp

New: Get news from SVB straight to your phone!