VICTRON MULTI PLUS 1200w22016-50 EURO MEDICAL TRANSFER srl in BELGIUM
A minor issue arose with a shipment that contained two identical 220V connectors.
After contacting them, they sent a completely new, packaged converter simply because of the incorrect connector.
I commend the professionalism with which this exchange was handled, especially since the part was purchased in Mats 2025 and is currently being installed.
This supplier is highly recommended for its products and customer service.
The package was resealed and returned as promised with the two identical connectors.
Thank you again!