a happy SVB customer holding a quickly delivered package

Delivery reviews overview

Our reviews are 100% real!

Service
Shipping
Quality
by Ute H. Flag of France 10/11/2017
Alles bestens gelaufen, sehr guter Service am Telefon, schnelle Lieferung.
Ich bestelle wieder bei SVB.

82.493 delivery ratings

Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Service
Shipping
Quality
by Francois D. Flag of France 10/11/2017
A good method to offer specialized equipment on the Internet
Service
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Quality
by Ernst L. Flag of Switzerland 10/11/2017
Sehr schneller Versand
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Quality
by Alessandro R. Flag of Italy 10/10/2017
SVB Servizio Top in termini di disponibilità e velocità BRAVI
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by christian V. Flag of France 10/10/2017
Très bien conforme à mes attentes
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by Hanspeter R. Flag of Germany 10/10/2017
alles schnell und gut
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by Robert M.O. S. Flag of France 10/10/2017
Alles sauber und schnell gegangen
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by valeri S. Flag of Germany 10/10/2017
Alles super Danke immer wieder
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by Gregory M. Flag of United States 10/9/2017
I wondered why the shipping cost to the US was so high for this small order. When I opened the package and found a large heavy catalog I realized that I probably was charged so much for shipping due to the inclusion of your catalog that weighed twice as much, at least, than the two table brackets I purchased. And, on top of that, the catalog was not in English so it would not be useful even if I had wanted it.

So, as you can see, I am not thrilled by your shipping choice due to the high cost but I don't think I was given the option during the order process to select another shipping option that would have had a more reasonable cost and the option to not receive your catalog...
Our answer
We regret that the impression arose that you had to pay higher shipping costs because of our catalogue. Sorry, but that is wrong. Shipping costs have been calculated only for the ordered goods and not for additional advertisment materials.

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Wir bedauern, dass der Eindruck entstanden ist, dass Sie aufgrund unseres Katalogs höhere Versandkosten bezahlen mussten. Entschuldigung, aber das ist falsch. Die Versandkosten wurden nur für die bestellte Ware und nicht für zusätzliche Werbematerialien berechnet.
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by Manfred H. Flag of Germany 10/9/2017
Alles gut gelaufen, wie immer
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by Hans Ulrich B. Flag of Switzerland 10/9/2017
Auf die verzögerte Auslieferung wurde ohne Zögern und zuvorkommend reagiert. Danke!
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by Stefano Ernesto M. Flag of Italy 10/9/2017
Lo terrò in considerazione per prossimi acquisti
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by Claudia P. Flag of Germany 10/9/2017
Schnelle Lieferung. Danke
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by christian K. Flag of Germany 10/9/2017
Gute wäre schnelle Lieferung
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by Jean-Claude C. Flag of France 10/9/2017
Aucun problème pour l'envoi et le suivi de la commande. Très rapide, expédié le jour de la commande.
Absence de mode d'emploi en Français, mais facilement trouvé sur le net.
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by L F. Flag of Netherlands 10/9/2017
Prima, alleen jammer dat je bij de beoordeling zoveel moet typen,-)
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by pierre S. Flag of France 10/8/2017
J'attendais un feu rouge, j'ai eu un feu vert
J'attendais avec platine, je n'ai reçu que l'optique
Cordialement
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Quality
by Bernard M. Flag of France 10/8/2017
Voila maintenant quelques années que je commande chez SVB, jamais eu aucun problème, ni pour la qualité des produits, ni pour la livraison, toujours rapide et soignée,le tout pour des prix inférieurs à la concurrence.
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by Amtonio P. Flag of Portugal 10/7/2017
I didnt need the costumer service because all come fast and certain.
Friendly package.
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Quality
by Friedrich H. Flag of Germany 10/6/2017
sehr schnelle Lieferung
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