You can't need anything quickly!
The friendliness and advice over the phone were excellent. However, a crucial part of the delivery was out of stock, which no one mentioned beforehand (this only became apparent after payment).
The assembly kit hadn't arrived at SVP after eight days, so I had to cancel the order and order it elsewhere. (Time constraints meant the crane appointment for the ship was already scheduled.)
The delivery only left the shipping company three days after payment, which was too long for me. I picked up the delivery myself from a distribution center.
The product, a bow thruster with all accessories, is perfect.
Bernhard K.