Fast delivery with excellent communication throughout. The UPS drop-off point called me to let me know I could pick up the package. The email with the installation and user manuals was very helpful.
However, the packaging box was too large (a lot of paper jams inside) and a bit flimsy, making it difficult to carry.
I contacted SVB to find a solution for adapting the gas hoses (left-hand thread to right-hand thread) for my Dehler boat. They responded quickly and the result met my expectations. Thank you again.
I had included the official US customs documents so that my order could be shipped duty-free, as the final destination was Guatemala. However, these documents were not included, and I had to pay $80 in taxes, which I will also have to pay in Guatemala.
Ordered an isotemp boiler chose the cheapest way to send it to Spain Despite the commitment that it would be in Spain in 4 to 6 working days it took much longer. Next time I will choose a more expensive and faster way to transport this to Spain. Feedback and service from SVB was excellent