Packaging was fine. UPS delivery never showed up and claimed nobody was home. Had to pick up from UPS shop several miles away. Will reconsider ordering when you have a better freight-provider.
UPS announced delivery for January 30th, then postponed it to February 2nd, only to tell me on February 3rd that it would arrive that day. Luckily, I had it delivered to a pickup point, otherwise I would have been stuck at home waiting for three days.
Everything is perfect, and I'm very grateful to the DHL delivery driver who went around the house to find me in my workshop. Thank you, thank you, thank you!
I'm relatively new to the sailing world, but SVB has consistently proven to be a fast, reliable, and competent partner. I've also received a lot of praise from my acquaintances, which is how I first became aware of this company.