Delivery reviews overview

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Service

Shipping

Quality

by Hartmut H.

1/30/2026

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Super fast shipping, good product

82.208 delivery ratings

4.7 (out of 82.208 ratings)

5 Stars

(68.631)

4 Stars

(9.213)

3 Stars

(2.271)

2 Stars

(1.216)

1 Stars

(877)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Andrea W.

1/30/2026

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fast delivery

Fast delivery, unfortunately paint damage to the device

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by Thomas B.

1/30/2026

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All in time

Thank you - everything arrived as expected

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Quality

by Jürgen G.

1/30/2026

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Average

Delivery was fast, but the packaging was terrible (the box was too big and damaged).

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Quality

by Charlotta R.

1/30/2026

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Excellent customer service from the company, but terrible organization

After entering the shipping address in my order, the billing address was applied to the shipment at the end of the process. I contacted the company, who assured me there was no problem, that everything was in order, and that they had the delivery address I had entered. This was even verified by email.

The package was sent to the INCORRECT billing address.
Disappointed

Shipping

Quality

by Didier L.

1/30/2026

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Efficiency !

Precise and efficient website. Perfect responsiveness.

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by Thomas F.

1/30/2026

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Everything went perfectly.

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by Florence M.

1/30/2026

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Great!

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by Hans-Erich S.

1/30/2026

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Reshipment without additional postage costs

I forgot to include an item in my order, but the replacement was delivered promptly and without any additional shipping costs. Great!

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Quality

by Timo U.

1/30/2026

fast delivery

Shipping

Quality

by Gabriele S.

1/30/2026

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propeller protection

Excellent service, fast and punctual, as promised. From ordering to receiving the ordered goods, it was a breeze!

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Shipping

Quality

by Ralf D.

1/30/2026

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Development to class leader

Shopping at SVB is becoming increasingly enjoyable. Their improvements in customer service are rapid, and in my opinion, SVB has risen to the top of the industry. Here are a few things I particularly like: 1) The shop is easy to navigate. 2) Datasheets and manuals are available under each product – fantastic! 3) The Q&A section for the products has been incredibly helpful on numerous occasions. 4) This order was shipped just a few hours after placement, and delivery arrived within 48 hours. Sure, you can find many items cheaper elsewhere, but service is more important to me than saving a few percent. Keep up the good work!

Shipping

Quality

by Jacques S.

1/30/2026

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Relatively satisfied

The item arrived in relatively good condition despite the poor packaging. The cardboard box was badly damaged, and the parquet flooring was very poorly protected inside. Luckily, there were only a few scratches on the edges, which isn't a big deal for my purposes. My recommendation is to ensure more professional packaging.

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Quality

by Klaus R.

1/30/2026

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Gladly again

As always, uncomplicated and very fast delivery.

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by Stephanie B. 1/30/2026

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Perfect

Everything exactly as described in the catalog, fast, perfect delivery.

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by Peter R.

1/30/2026

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As always, fast and reliable

Excellent advice over the phone and ordered immediately.

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by Wilhelm P. 1/30/2026

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Everything went perfectly and very quickly, just as I've come to expect.

Best regards, Willi

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by Michael E.

1/30/2026

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Super fast delivery

Great, thank you! Everything arrived as ordered and really quickly. Thank you so much!

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by Hanke A.

1/30/2026

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Prompt delivery

Great service

Service

Shipping

Quality

by Uros T. 1/30/2026

Uros

Parcel from Germany to Slovenia super fast in less than 48 hours. Very satisfied.

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