Delivery point and package status
Hello,
Overall, I'm satisfied with the order in terms of speed and accuracy.
However, I have two points to report:
1- The initially chosen delivery address was not respected. Apparently, this was due to the size and weight of the package, but it's a shame this wasn't anticipated when placing the order. More importantly, the UPS delivery confirmation email was very brief regarding the delivery address. It indicated "Lepage," whereas it was delivered to the L'éCume tobacconist... I ended up figuring it out myself.
2- The main packaging box was open in several places. There wasn't enough padding inside between the different items to prevent them from being crushed, given the way packages are handled during transport... For now, everything is in good condition, however, thankfully, no damage to report.
Have a good day,
Jérémy Allard