Delivery reviews overview

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by Juri R.

1/10/2026

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Excellent! Again and again!

82.298 delivery ratings

4.7 (out of 82.298 ratings)

5 Stars

(68.704)

4 Stars

(9.219)

3 Stars

(2.276)

2 Stars

(1.220)

1 Stars

(879)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

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by Dirk M.

1/10/2026

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Boating season is almost here again!

Everything was great, easy to order, the biocide information was excellent too, I simply sent an email and two days later everything arrived nicely packaged.

Regards, Dirk

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by gerard V. 1/10/2026

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Portable kerosene heater

So far it works well; we'll see how it goes after using it longer. It's a little difficult to adjust; you have to go slowly, and it's very hard to extinguish. You have to lower the wick completely and blow it out like a candle, and it goes out without any odor.

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by KONSTANTINOS S. 1/10/2026

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Everything is perfect

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by Merche S.

1/10/2026

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Very good service

This time, unlike with UPS, DHL called to arrange delivery, and I was able to tell them which neighbor could give the package to, thus avoiding having to go pick it up myself or another trip for the courier. Furthermore, the induction cooktop arrived perfectly packaged and protected; a 10 out of 10 for the supplier.

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by Jean Philippe H.

1/9/2026

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Oops

Three delivery notifications, one at home, one in a locker, only to finally find the package at a collection point?!

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by Giovanni T.

1/9/2026

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Everything perfect, well done

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by Beatriz L. 1/9/2026

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Fantastic quality and after-sales service

I had to return a pair of gloves due to a size exchange, and the process was easy. They were very helpful and made sure everything was okay. The gloves are fantastic, great quality, and very competitively priced. I will definitely buy from them again.

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by Drazen K.

1/9/2026

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Top service!!!

You guys are the best! Quick and easy!

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by Andre B.

1/9/2026

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Super

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by Jacques-Henri B.

1/9/2026

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Parcel arrived damaged (by the catalogue!) but without consequence for the contents.

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by Mark R. 1/9/2026

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Outstanding!

Ordered yesterday, delivered today – top quality, I'm thrilled. A truly fantastic company; they really have their processes under control!

Thank you so much, and I'll definitely order again!

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by Joachim A. 1/9/2026

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Good SVB service

The telephone order was taken very politely and processed very quickly. Delivery was prompt.

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by Leonard Sako D.

1/9/2026

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Nothing to report

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by SIMONE G.

1/9/2026

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Everything is ok except for the courier I always have to go and look for the delivery

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by Joachim S.

1/9/2026

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by Daniel T.

1/9/2026

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The deadlines were met, nothing to report.

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by Juan Antonio B.

1/9/2026

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That's not true

First, the purchase was made on December 30, 2025, and it was delivered on January 9, 2026. On January 7, 2026, it was in Germany.

Regarding the product, you included a flexible rope. I've never seen a rigid rope before, and this one is positioned horizontally and stays that way. Furthermore, it's only 6mm in diameter. Frankly, I'm not at all happy with this purchase and would like to return the order.

Thank you

Our answer

Buenos días Juan Antonio,
Por favor escríbanos más detalles y fotos a [email protected] para poder evaluar su caso y ver si es posible ofrecerle una solución.

Cordialmente,
El equipo de SVB