Delivery reviews overview

Our reviews are 100% real!

Shipping

Quality

by THIERRY H.

5/21/2026

Translated automatically
Show original text

3 weeks delivery and lost package

Ordered on April 29th and received on May 21st. No tracking available. Without my intervention, the package still wouldn't have arrived. It was lost between SVB and UPS. Reshipped via DHL. Received and as described.

80.446 delivery ratings

4.7 (out of 80.446 ratings)

5 Stars

(67.120)

4 Stars

(9.047)

3 Stars

(2.229)

2 Stars

(1.192)

1 Stars

(858)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Guido V.

5/21/2026

Translated automatically
Show original text

Alright

Excellent service and order tracking, even during the Belgian postal strike.

Comprehensive and extensive catalog, even more detailed website.

Packaging very (too) bulky compared to the contents.

Shipping

Quality

by Roland R. 5/21/2026

Translated automatically
Show original text

Always well informed

From the moment I placed the order, I was always well-informed about its status. Everything went smoothly and quickly.

Service

Shipping

Quality

by Frank W.

5/21/2026

Translated automatically
Show original text

As always - everything is perfect.

Complete, fast, and superbly packaged!

Service

Shipping

Quality

by Erik F.

5/21/2026

Excellent service and fast delivery

Very satisfied with my order. The whole process was easy and smooth, from purchasing to delivery. The products were well packaged and arrived quickly at my address in Germany. Excellent experience overall and I would definitely order from SVB again.

Service

Shipping

Quality

by Richard B.

5/21/2026

Translated automatically
Show original text

I bought an electric winch handle two years ago; it never really worked, and on the second return, they gave me the runaround. Considering everything else I've bought from SVB, I find this very poor customer service!

So forget your so-called customer satisfaction surveys.

Service

Shipping

Quality

by Georg-Erich S.

5/21/2026

Translated automatically
Show original text

Everything is perfect as always.

everything OK

Service

Shipping

Quality

by Ing.Mag. 5/21/2026

Translated automatically
Show original text

Prompt delivery

Everything worked out well!

Service

Shipping

Quality

by Thilo M.

5/21/2026

Translated automatically
Show original text

Excellent advice

Excellent advice, especially regarding C-MAP maps, and all without even asking! Simply superb service.

Service

Shipping

Quality

by Horst S.

5/21/2026

Translated automatically
Show original text

Once SVB, always SVB

Advice, sales and delivery are simply perfect!

Shipping

Quality

by Thorsten H. 5/21/2026

Translated automatically
Show original text

Always my pleasure

I've been a customer of SVB for years and have always been satisfied. Even my inquiries were always answered quickly. I would definitely choose SVB again.

Service

Shipping

Quality

by Antonio E.

5/21/2026

Translated automatically
Show original text

Congratulations

The service was exceptional, and the deadline was met 100%. Should I need any further services, I will definitely use your services.

Thank you very much.