Delivery reviews overview

Our reviews are 100% real!

Service

Shipping

Quality

by Brigitte G.

12/18/2025

Translated automatically
Show original text

The delivery man left the package with a neighbor, and notified me in my mailbox, great!

82.321 delivery ratings

4.7 (out of 82.321 ratings)

5 Stars

(68.719)

4 Stars

(9.225)

3 Stars

(2.278)

2 Stars

(1.220)

1 Stars

(879)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Gianluca C.

12/18/2025

Translated automatically
Show original text

Everything OK

Everything as ordered.

Service

Shipping

Quality

by Toni W.

12/18/2025

Translated automatically
Show original text

It's all ok.

Service

Shipping

Quality

by Donal K.

12/18/2025

great service

always a pleasure to deal with SVB

Service

Shipping

Quality

by Bernd L.

12/18/2025

Translated automatically
Show original text

It worked out well.

Service

Shipping

Quality

by Matt C.

12/18/2025

Easy and quick

Another successful delivery from SVB ! Thank you
Shipped to the marina , so I can now finish the upgrades ..
My first use of the custom made lines ropes , look good ! Spliced .. for gybe preventer ,

Service

Shipping

Quality

by Antonio D.

12/18/2025

Translated automatically
Show original text

As long as you don't have to return anything, everything is normal, but if you do have to return any merchandise, they leave you only with the management and the costs.

The purchase process was fine. The return process was very poor.

One of the items I bought was an anode for a Max-Prop propeller. Their advertisement, in bold and prominent letters, states: "Zinc anode for MAX PROP propeller, 28-35 mm shaft" - Item 29621. The reality is that it doesn't fit all Max-Prop propellers, even those with the specified shaft. The holes don't align. Specifically, it doesn't work for a Max-Prop Easy propeller with a 30mm shaft. I complained, believing it to be an advertising error, but they indicated that in another section (of course, in smaller print) they listed the anode's dimensions and that it's not compatible with the Easy model. I don't understand why they don't mention this when advertising it.
They have no problem accepting the return because it's within the withdrawal period, but they leave all the costs and return management to the buyer. I think this is the first website I've bought from that leaves the customer to deal with any problems when a product arises. In the future, I'll think long and hard about making another purchase, and there has to be a significant price difference for me to choose them over a local supplier or one with better return policies.

Our answer

Hola Antonio. Lamentamos que no esté conforme. El artículo 29621 sólo es válido para las hélices MAX PROP y ponemos todas las dimensiones del ánodo en tamaño normal. Por desgracia los MAX PROP Easy tienen tamaños diferentes, también se puede apreciar con la misma foto del producto. Por nuestra parte vamos a estudiar poner un aviso en negrita y que este tipo de errores no le ocurran a nadie más. Su equipo SVB

Service

Shipping

Quality

by Alain D.

12/18/2025

Translated automatically
Show original text

Antifouling

Quick and accurate order, well done and happy holidays!

Service

Quality

by Dirk V.

12/18/2025

Translated automatically
Show original text

As always - good advice, good price and fast delivery

As a Swiss person, you first have to get used to the North German charm and realize that everything runs very smoothly when highly competent people answer questions or work together to find solutions.

The intended use and costs are taken into account in the customer's best interest, and options are presented where available. What more could you want?

Service

Quality

by Lasse R. 12/18/2025

Translated automatically
Show original text

Life jacket maintenance

Apart from the recorded message on your answering machine, everything was 100% fine.

Because in Northern Germany, we only say "Moin!"

Service

Shipping

Quality

by Albert F.

12/18/2025

Translated automatically
Show original text

Always very good

High-quality product, shipped (and arrived) very quickly. Thank you!

Service

Shipping

Quality

by Helene G.

12/18/2025

Translated automatically
Show original text

Everything OK

Service

Shipping

Quality

by Salvatore V. 12/18/2025

Translated automatically
Show original text

Arrived quickly and with a free gift, will buy again

Service

Shipping

Quality

by Andreas R.

12/18/2025

Translated automatically
Show original text

It couldn't be done better!

From the excellent menu navigation during the ordering process, the perfectly organized and friendly order confirmation, the transparency, the packaging, and the delivery time – everything was simply outstanding. For me, it couldn't be more customer-friendly. Thank you!

Shipping

Quality

by Bernard S.

12/18/2025

Translated automatically
Show original text

Delivered on time. Thank you.

Service

Shipping

Quality

by Klaus S.

12/18/2025

Translated automatically
Show original text

Everything is great as always.

Service

Shipping

Quality

by Alix B.

12/18/2025

Translated automatically
Show original text

Very good as always

Service

Shipping

Quality

by Reederei B. 12/17/2025

Translated automatically
Show original text

Everything great.

Service

Shipping

Quality

by Stephan H.

12/17/2025

Translated automatically
Show original text

Super fast delivery. Top shop!

Everything was great, from ordering and payment to delivery via DHL.

I'd gladly order again.

Service

Shipping

Quality

by Sirko F.

12/17/2025

Translated automatically
Show original text

SVB is great! DHL delivery, so-so...

The ordering process was very easy, the service was excellent, but the delivery with DHL was delayed. The package sat for two weeks at the postal sorting center 5km away. After contacting SVB's customer service, the delivery finally arrived after two days.

Back to the overview To the product reviews