Fast shipping, excellent packaging, and I even received a list of tips and tricks about the items via email – what more could you want?
We are extremely satisfied; despite the size of the order, it arrived after only 3 days, was well packaged, and we even received an email with a summary and useful links to the individual items. We will definitely order from here again.
No complaints about the products or order processing, but the delivery by UPS was deplorable. The delivery date was not respected, and I was not notified, which led to a chain reaction (refusal of the package by the port authority, return of the package to UPS, inability to intervene with the UPS website). I had to go through SVB to rectify the situation (thanks to customer service).