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Delivery reviews overview

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Service
Shipping
Quality
by Heinrich G. Flag of Germany 11/26/2025
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This time the delivery took longer than the advertisement promised.

82.518 delivery ratings

4.7 (out of 82.518 ratings)
5 Stars
(68.887)
4 Stars
(9.236)
3 Stars
(2.283)
2 Stars
(1.224)
1 Stars
(888)
98.6% recommend SVB
Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
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by Dominique G. Flag of France 11/26/2025
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Product matches my order.
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by Luca B. Flag of Italy 11/26/2025
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Very efficient

Thank you
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by Le Marec H. Flag of France 11/26/2025
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as ordered
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by Ronald Z. Flag of Germany 11/26/2025
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Very satisfied as always.
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by John C. Flag of Germany 11/26/2025
Arrived OK damaged packaging
It appears that the German post office didn't like something and opened and re-packaged the item.

Hopefully it is OK as I'm unable to test at the moment.
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by Marcello R. Flag of Switzerland 11/26/2025
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everything perfect!
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by Harald L. 11/26/2025
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Great lamps
The ordering process and delivery went smoothly. Everything was perfect!
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by Santiago R. Flag of Spain 11/26/2025
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products with different manufacturing dates
When buying paint, it should always be from the same batch or at least have the same expiration date. It's incomprehensible that in an order of Silicon One, two 2.5L cans arrived, one with an expiration date of June 2026 and the other of October. Furthermore, the color differs: one is True Blue and the other Blue.
Our answer
Hola Santiago,

Muchas gracias por sus comentarios. Respecto al color, ambas latas deberían ser del mismo color. Ante cualquier incidencia como esta por favor envíenos un par de imagenes de la mercancía recibida a [email protected] para poder darle una solución.

Cordialmente,
El equipo de SVB
Service
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by Jérôme P. Flag of France 11/26/2025
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Very efficient and fast after-sales service
I reported a defect on a product, which was immediately replaced, received 2 days later.
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by Jeremy S. Flag of United States 11/26/2025
Perfectly fixed little mistake
A couple parts ordered were mistakenly left out of the order and were shipped same day I wrote them! Excellent customer service! Danke!
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by Bernard D. Flag of France 11/26/2025
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Great as always
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by Franco B. Flag of Italy 11/26/2025
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Disappointing service
Shipment delivered by DHL courier with significant delay, although likely for reasons beyond your control.
Item numbers 22731 and 99902 have not been received as you ordered.
Our answer
Gentile Cliente,

ci scusiamo per il disagio e per le tempistiche più lunghe del previsto.
Provvederemo ad inviarLe i due articoli omaggio quanto prima.

Il Suo Team SVB.
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by Jacques C. Flag of France 11/26/2025
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I am satisfied with the order and the delivery, and I received advice about the product after delivery.
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by Peter R. Flag of Germany 11/26/2025
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Fast pre-Christmas delivery
Ordered almost immediately, shipped out. Delivered two days later. As always, good quality and a reasonable price, even with a discount.
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by Markus K. Flag of Austria 11/26/2025
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Everything's perfect.
Perfect as always.
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by Johan S. Flag of Sweden 11/26/2025
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Fast and smooth
The item was in stock and shipped immediately. Very good service!
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by Detlef G. Flag of Germany 11/26/2025
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Highly recommended!
Fast
Competent
Objective
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by Robert W. Flag of Germany 11/26/2025
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Everything fine
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by Axel S. Flag of Germany 11/26/2025
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Fast and reliable as always.
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