Delivery reviews overview

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Service

Shipping

Quality

by Keith S. 11/19/2025

Great service

Great price and all round service and delivery.. thanks! Makes a nice change

82.633 delivery ratings

4.7 (out of 82.633 ratings)

5 Stars

(68.986)

4 Stars

(9.242)

3 Stars

(2.286)

2 Stars

(1.229)

1 Stars

(890)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Shipping

Quality

by Horst F.

11/19/2025

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Postage and packaging

Postage and packaging are excessively expensive. It would already help if small items were packaged appropriately. It becomes significantly cheaper if you package a thumb-sized item like an N-plug in a small envelope (padded envelope?) instead of sending it in a DIN A4 box along with your unsolicited catalog. If you want to send your catalog, then please cover the postage costs!

Service

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Quality

by Dieter W.

11/19/2025

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Well packaged

Not everything needs to arrive the next day; good packaging is much more important to me.

With SVB, the delivery arrives well-packaged and quickly, which I think is great.

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by VZ Y. 11/19/2025

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shipping costs are a little expensive, but accurate

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by Frank B.

11/19/2025

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Yes, absolutely, and above all, always quickly reachable by phone without long waiting times and endless hold music. Ms. Mees is fantastic!

Ms. Mees is excellent in customer service!

Service

Quality

by Carolin G. 11/19/2025

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The safety briefing when purchasing anti-spider spray was almost perfect, very impressive.

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by Eduardo A.

11/19/2025

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Good delivery, as usual.

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by Rolf M.

11/19/2025

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Delivered quickly and in good condition

The goods were delivered quickly, well packaged, and the customer service provided competent support. Everything was perfect!

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Quality

by Matthias B.

11/19/2025

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Thank you very much for the fast delivery. It was a spare part that is very difficult to obtain, but SVB had it in stock. Thanks again.

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by Michael D.

11/19/2025

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Quick and easy

Fast delivery. Excellent product quality.

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by Baltoiu M.

11/19/2025

OK.

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by Manfred I.

11/19/2025

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Fast delivery

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by Bodo K.

11/19/2025

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Good service, quick help

My delivery to Spain was held up a bit longer at the Spanish DHL depot, but SVB was able to resolve the issue quickly after my inquiry. Something I've never experienced with any other supplier: the day after delivery, I received all the installation instructions and manuals as a PDF link via email – fantastic service, it saves a lot of searching! I've been ordering from here for 20 years and have always been satisfied. Whenever something went wrong, they responded quickly and effectively. Please keep up the good work!

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by Ulrike S.

11/19/2025

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Very fast delivery

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by Frank D.

11/18/2025

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Everything's great!

Fast delivery, everything's great!

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by Uwe G.

11/18/2025

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Very helpful advice

After the prompt delivery, I had some questions about the planned antifouling paint. The advice was very helpful, and as a result, I changed the paint system. The return was no problem, and the amended order was processed promptly. I would gladly order again.

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by Manfred K.

11/18/2025

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Everything fine

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by Jürgen E.

11/18/2025

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Delivered very quickly as always!

The change in the law regarding antifouling paints has been well received. Thank you.

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Quality

by Gérard T.

11/18/2025

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Despite a delivery issue due to UPS... SVB's responsiveness was excellent.

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Shipping

Quality

by Pekka K.

11/18/2025

UPS

UPS had difficulty delivering my package. It took several calls to UPS support before I finally received it, and the delivery was delayed by a few extra days.

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