a happy SVB customer holding a quickly delivered package

Delivery reviews overview

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Service
Shipping
Quality
by Domenico P. Flag of Italy 11/15/2025
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Optimal
Fast delivery and well packaged. Delivery to DHL Fermopoint was very convenient for me.

82.637 delivery ratings

4.7 (out of 82.637 ratings)
5 Stars
(68.990)
4 Stars
(9.242)
3 Stars
(2.286)
2 Stars
(1.229)
1 Stars
(890)
98.6% recommend SVB
Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
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Shipping
Quality
by Schlabes G. 11/15/2025
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As usual, everything was great again.
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by Richard W. Flag of Portugal 11/15/2025
Review
All very good and efficient.... We live in a very rural area so my order was delivered on time to the local pickup point, which is normal for us....
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by Christof H. Flag of Germany 11/15/2025
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Everything worked out perfectly.
Fast delivery and it was very well packaged.
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by Klaus G. 11/15/2025
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Excellent and expert advice before ordering
Everything is perfect as always.
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by Jake M. Flag of New Zealand 11/15/2025
Product ordered great, delivery service horrible
Paid almost 100 Euro for Guaranteed Express Delivery with UPS to get the parts before my departure from Cartagena and before the weekend. Package wasnt delivered till Tuesday so had to extend my stay in Cartagena.
Parts ordered and SVB Service was good, but UPS service has horrible
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by Raphael M. Flag of France 11/15/2025
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Very efficient service. I recommend it.
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by Gerard K. Flag of Germany 11/15/2025
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Excellent advice!!
Even if, for example, a new employee doesn't have all the answers at hand, they won't try to fob you off with simple answers, as is unfortunately often the case elsewhere, but will research the issue or refer you to more experienced colleagues. That's so valuable.
Service
Quality
by Gerard K. Flag of Germany 11/15/2025
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very thorough and honest advice.
I am always impressed by the thorough and honest advice. As long as this continues, I will remain a loyal SVB customer, even if I now have to have the goods shipped abroad!
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by Franck H. Flag of France 11/15/2025
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Evaluation order 71125
Just as efficient as ever. Perfect packaging and fast delivery.
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by Bernd R. Flag of Germany 11/15/2025
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I needed a new pair of binoculars.
The chili offer came at just the right time. Lightning-fast delivery the next day. Steiner speaks for itself.
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by Alfred S. Flag of Austria 11/15/2025
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Very fast delivery!
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by Christian S. Flag of Germany 11/15/2025
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top
it's all ok!
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by Denis T. Flag of France 11/15/2025
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Everything was OK, fast, well packaged, and as ordered.
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by Maike W. Flag of Germany 11/15/2025
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Order
Everything's great as always!!!
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by Dirk B. Flag of Germany 11/15/2025
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Steiner binoculars
What can I say? A great price for a fantastic product and fast processing. It arrived in a flash...
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by Bettina W. Flag of Germany 11/15/2025
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Excellent customer service
There was a problem with the delivery, and Mr. Janke resolved it excellently, quickly, and without complications. Therefore, I highly recommend him. Thank you.
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by SEVERINE F. Flag of France 11/15/2025
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very suitable
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by SEVERINE F. Flag of France 11/15/2025
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a team that listens to us
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by SEVERINE F. Flag of France 11/15/2025
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Perfect
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