Delivery reviews overview

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by Antonio D.

5/14/2026

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A piece is missing

80.993 delivery ratings

4.7 (out of 80.993 ratings)

5 Stars

(67.584)

4 Stars

(9.099)

3 Stars

(2.242)

2 Stars

(1.201)

1 Stars

(867)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Shipping

Quality

by Susan F.

5/14/2026

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The replacement part is very good, but the box is too big.

I ordered a very small spare part and received a box that was far too large and heavy for it. This was due to the heavy catalog that was included. Now I've thrown away the second catalog I've received, since I only browse online. I think it would be good if customers could choose whether or not they want a catalog.

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by Roman J. 5/14/2026

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Order

I was amazed by the speed of delivery. Thank you so much, and I will definitely recommend SVB!

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by Michael K. 5/14/2026

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Good advice - fast service

The excellent advice I received from SVB in Kiel was followed by prompt service that perfectly met my deadline. That was really good. I'll be back.

Service

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by Bernd R.

5/14/2026

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Sail shoe order

The item was in stock as indicated and was shipped immediately, which is obviously not always the case with other suppliers.

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by Carsten R.

5/14/2026

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Always the best service

You always feel well served in the store.

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by Volker B. 5/14/2026

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Fast service

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by Jean-Christophe L.

5/14/2026

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Perfect

Perfect packaging time

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by Olivier S.

5/14/2026

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Alright

Speed and efficiency,

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by MARIO A.

5/14/2026

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everything ok now I'll try to use it

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by Michele G.

5/14/2026

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excellent service

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by Uwe P.

5/13/2026

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Fast delivery

Friendly employee who took my order.

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by Matthias H.

5/13/2026

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very satisfied

Ordered yesterday. Delivered today. Completely satisfied. Thank you.

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by Jürgen S.

5/13/2026

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Perfect

Quick and complete

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by Jürgen S.

5/13/2026

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Simply fantastic!

Always quick and friendly

Shipping

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by Axel H.

5/13/2026

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Everything's great. Fantastic stainless steel hinges!

Top.

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by Martin K.

5/13/2026

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Unfortunately too late.

I ordered a jerrycan last Wednesday, which I intended to take with me to our boat on the Baltic Sea yesterday, Tuesday. The order promised delivery between Saturday and Tuesday. It only arrived today, Wednesday. I had to buy another jerrycan on the way. Very annoying!

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by Udo E.

5/13/2026

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Everything's great!

Everything went smoothly. Very fast delivery.

Shipping

Quality

by Herve L.

5/13/2026

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Neglect

The package wouldn't fit in the mailbox, so the delivery person threw it over the grate. The box was ripped open, and it rained. As a result, one of the items is damaged, the other is still undetermined, and the catalog is soaked.

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Quality

by Martial L.

5/13/2026

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Very serious and responsive, I am a loyal customer and I recommend them.

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