under-side of table detached after just 18mths - refund denied
I purchased one of these March 2024 and after just 2 seasons noticed it had begun to separate (by up to 5mm! on the under side). I raised the issue by email with SVB (Sept 25) and after much chasing they have finally come back to me (Feb 26) with this statement "The manufacturer does not consider this s a warranty case and refers to apperently extreme enrionmental influences." I contested with this
"extreme environmental influences???
The table has been used outside for less than 2 summer seasons. And stowed away during the spring, autumn, and winter,
During the summer, it is not permanently outdoors as we have a small cockpit, and thus its stored inside whilst were sailing.
On the Adriatic.
I dont see anything extreme in the above. Just which kind of environment are you selling your products for?"
And now they refuse to budge.