Thomas O

This review is explicitly not about the product itself, but about the lack of flexibility of SVB's customer service. I bought the set and found that the boat was too small for my needs. Therefore, I contacted SVB customer service and asked them to take the inflatable boat back. I wanted to buy the same model two sizes larger. It's worth mentioning that the boat is back in its original packaging and has only been removed once. I was then informed that a return would only be possible if I sent both the boat and the motor back. Since I had already put the motor into operation and disposed of the packaging, this wasn't possible for me. I definitely wanted to keep the motor, as it's perfect for my needs. I find it very disappointing that SVB is unable to offer an alternative solution. Now I will probably sell the inflatable boat privately and buy a larger one from another supplier.