Andree K

I bought the same map for two other boats in 2023 and 2024. I was able to insert the SD card into the plotter and it displayed the nautical chart. This time it didn't work at all. So I called SVB, who referred me to Garmin in Italy. In short, they don't offer any help at all. Chat GPT helped me, and I'll briefly summarize how to install the map: You install Garmin's Active Captain app on your phone, establish a connection to the plotter, and use it to activate the map stored on the SD card as a license. Then you insert a blank SD card into the plotter. After that, you download the nautical chart into the app and transfer it to the blank map in the plotter via Wi-Fi. But nobody explains how to do this. SVB has no idea, Garmin doesn't help (and if they do, it's only in Italian or English), and it's not mentioned in the manual. It took me three days to even get it working thanks to Chat GPT. Conclusion: Never again Garmin!