Customer ratings

Yes, it's great, but so much white text ruins the design.

Vařič funguje jak má, ale nejde vypnout displej - svítí neustále.

Installation and function flawlessly.
Lightweight construction and good value for money.
Service life remains to be seen.
Product well packaged and delivered quickly!

Hotline Service top

I ordered a second one; they both fit on the stove cover (wooden plate) if you leave the edges slightly protruding. This means that dishes that require 2 hobs can also be cooked. I usually don't need more than 1000 watts, so you have to be careful that the water doesn't boil over because it happens so quickly. 200W is the smallest setting, 1500W the largest, each adjustable in 200 increments. Unfortunately, the fan is relatively loud and continues to run for about 30 seconds. For me, 2 separate hobs have the advantage that they are easier to store than one hob with 2. If only one hob is needed, it can be set up quickly. For me, it has been a very good investment so far.

Someone forgot to mention in the product description that these types of induction hobs are generally very noisy, as the fan runs continuously from the first second and continues for 30-90 seconds after being switched off. It's a very annoying and constant noise while the appliance is cooking.

I think the manufacturer, Sterling, hasn't been honest and omitted the noise level (in decibels) from the instruction manual (I checked it before buying). And rightly so; it would discourage many people from buying something so noisy.

I simply ask that the buyer has the right to know what they are buying, and not discover it at home when the purchase arrives. The noise issue should have been mentioned in some way in the description or the instruction manual.

On another note, the website says svb-marine.es, which suggests that the store and shipping are from Spain; however, it came from Bremen, Germany.

So if I want to return the product now, I imagine the return shipping will be very expensive.

In short, the website needs to improve its transparency if they want to ensure good customer service and avoid unpleasant surprises. I hope they take note and make changes to prevent situations like this from happening again.

Regards