I'd gladly do it again anytime...
My order was for life jacket servicing and also included a lifebelt. After the package was sent to the branch in Kiel, I received an email informing me that the life jacket had arrived, but the current waiting time was 3-4 weeks. This gave me some planning. Shortly before the end of the waiting period, I received another email stating that the servicing was complete, the life jacket was repackaged, and would be shipped. The email also mentioned that the lifebelt would be included in the same package. I appreciate this – only one shipping and handling fee, and another step towards better environmental practices! I would gladly use their services again!