Delivery reviews overview

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Quality

by mihai P. 4/23/2026

Very fast delivery! Good job!

I havent used the goods yet but Im sure everything is perfectly fine. Thumbs up for delivery time

81.413 delivery ratings

4.7 (out of 81.413 ratings)

5 Stars

(67.948)

4 Stars

(9.135)

3 Stars

(2.253)

2 Stars

(1.208)

1 Stars

(869)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

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by Frederik P.

4/23/2026

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Nice idea

You guys are great at promotional gifts ;)

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by Reiner M. 4/23/2026

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ATI Thermostat Water Mixer Kit

Everything was perfect as always. Fast delivery to Mallorca via UPS Standard. The goods were all top-notch. I'd gladly order again.

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by Maas H.

4/23/2026

Maas

I don't think they can do much better then they do. Thumbs up

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by Josef H.

4/23/2026

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It's all ok

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by Matthias F.

4/23/2026

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Everything is perfect.

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by Heike K.

4/23/2026

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Shipping goods

The product was fine and well packaged, and shipping was fast. However, the UPS delivery was disastrous; perhaps they should consider using a different shipping company. It's a deterrent to ordering again.

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by Jose antonio M.

4/23/2026

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Volvo coolant cap

Everything is correct, thank you very much.

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by Walter H.

4/23/2026

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Fast order processing, quick delivery, and acceptable prices.

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by Guido Z.

4/23/2026

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Longer delivery time due to SVB's change of supplier

The online ordering process was seamless.

However, the delivery was not made by the selected parcel service provider; without any further notification, SVB unilaterally changed the provider.

As a result, the chosen parcel locker was inaccessible, and I had to redirect the package and pick it up at a more distant store.

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Quality

by Thomas K.

4/23/2026

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Contents as expected, but packaging not sustainable

Unfortunately, every single item was wrapped in plastic. This is both unnecessary and unsustainable. Why don't you use paper, like you did for the packing material?

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by Norbert B.

4/23/2026

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Super fast

Everything is perfect as usual.

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by Markus R.

4/23/2026

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Completely satisfied

Whether online or by phone. Solid, well-founded support.

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by Magnus L.

4/23/2026

Great

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by Elena P.

4/23/2026

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Completely satisfied, simply great!

Top - Simple ordering process, fast processing including quick delivery to Austria. Includes a free catalog for reference or browsing!

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by Christian G.

4/23/2026

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Unfortunately, incorrect items were sent, and I was charged again for the item I had already paid for.

Ordering was easy and straightforward, delivery was okay, but then the wrong items were delivered. My complaint was handled well, but I've now been billed a second time for the items I ordered, and that's because of a mistake that wasn't mine but SVB's. I'm curious to see what happens next.

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by Alexandre P.

4/23/2026

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Inappropriate packaging

The packaging was inadequate; the products I ordered rattled around and bumped against each other, resulting in a broken and leaking spray bottle. I have replacements, but still, proper packaging is essential, otherwise, with careless carriers, there's bound to be damage.