Delivery reviews overview

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by Elena P.

4/23/2026

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Completely satisfied, simply great!

Top - Simple ordering process, fast processing including quick delivery to Austria. Includes a free catalog for reference or browsing!

81.417 delivery ratings

4.7 (out of 81.417 ratings)

5 Stars

(67.952)

4 Stars

(9.135)

3 Stars

(2.253)

2 Stars

(1.208)

1 Stars

(869)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Christian G.

4/23/2026

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Unfortunately, incorrect items were sent, and I was charged again for the item I had already paid for.

Ordering was easy and straightforward, delivery was okay, but then the wrong items were delivered. My complaint was handled well, but I've now been billed a second time for the items I ordered, and that's because of a mistake that wasn't mine but SVB's. I'm curious to see what happens next.

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by Alexandre P.

4/23/2026

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Inappropriate packaging

The packaging was inadequate; the products I ordered rattled around and bumped against each other, resulting in a broken and leaking spray bottle. I have replacements, but still, proper packaging is essential, otherwise, with careless carriers, there's bound to be damage.

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by Philippe C.

4/23/2026

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Perfect, as usual. Thanks

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by Lothar B.

4/23/2026

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Terrific

Easy ordering process, excellent communication and fast delivery, everything was perfect.

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by Charlie B. 4/23/2026

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Very fast delivery

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by Hermann H.

4/23/2026

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Fast delivery

The delivery and the easy ordering process are great.

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by Roberto M.

4/23/2026

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Perfect service

The product and delivery are impeccable, I will have to try it at sea first but everything seems ok

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by Emanuele A.

4/23/2026

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Optimal

Satisfied with the product and delivery times.

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by Claus G.

4/23/2026

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Top

As usual, competent, fast and short delivery times.

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by Nadine M.

4/23/2026

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GOOD

Quick and efficient

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by Lene D. 4/23/2026

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Everything was very straightforward and the requested delivery time was met perfectly! I would definitely order again! Thank you also for the friendly help over the phone!

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by Detlef B.

4/23/2026

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Engine accessories

As always, fast and good, but also inexpensive.

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by Sven K.

4/23/2026

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Everything went smoothly, and I even got some great advice for free.

Excellent.

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by Jesus A.

4/23/2026

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Everything was perfect as always, thank you.

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by Wladimir R. 4/23/2026

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Induction cooker

Delivered quickly, and immediate response time.

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by Alexandre A.

4/23/2026

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paintings

Very fast delivery, one pot was slightly dented but without loss.

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by Gerard P.

4/23/2026

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Very satisfied, but

Very satisfied as usual, but surprised that the pulleys weren't in a plastic or paper bag, because I found a tiny screw from one of the two stanchion pulleys loose in the crease at the bottom of the box. And on the second pulley, the screw wasn't even tightened. The manufacturer could at least secure them with a drop of thread-locking compound. Nothing serious.