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Delivery reviews overview

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Service
Shipping
Quality
by Claude M. Flag of France 4/19/2026
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Perfect
Delivery on time, excellent condition of packaging

81.514 delivery ratings

4.7 (out of 81.514 ratings)
5 Stars
(68.033)
4 Stars
(9.147)
3 Stars
(2.253)
2 Stars
(1.210)
1 Stars
(871)
98.6% recommend SVB
Advantages
  • Family business since 1989
  • Over 400,000 customers
  • Fast worldwide shipping
  • Packed ecologically
Service
Shipping
Quality
by Ralf M. Flag of Germany 4/19/2026
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Fast and uncomplicated ordering & delivery
The order form is easy to use. You receive regular email updates on the order and delivery status, and depending on the product, installation instructions are also included. The ordered goods always arrive well-packaged, and deliveries are consistently quite fast.
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by Jens W. 4/18/2026
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Excellent service!

Ordering and delivery were exactly as requested and absolutely superb and fast.

I'm very satisfied.
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Quality
by Bernd G. Flag of Germany 4/18/2026
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Quick anchor winch
Telephone contact, consultation and collection in Bremen worked perfectly.
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by Bernward D. Flag of Germany 4/18/2026
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Good and reliable as always
See above.

Good things come at a price.
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by Andreé T. Flag of Germany 4/18/2026
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Why UPS?
Up until this delivery, I was very satisfied—until UPS got involved. It couldn't get any worse. How am I supposed to get my things now if this pickup shop only opens when other people have to work? To make matters worse, I have a crane appointment in five days. Damn.
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by Detlef B. Flag of Germany 4/18/2026
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Nautical chart update to MicroSD
Friendly and competent telephone support.

The delivery could have come in smaller packaging.

I therefore find the shipping costs too high.
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Shipping
Quality
by judicael L. 4/18/2026
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Top
Extremely fast delivery, very satisfied, thank you
Shipping
Quality
by Hans-Henning G. Flag of Germany 4/18/2026
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Packaging is oversized due to the included old-fashioned catalog.
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Shipping
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by Peter V. 4/18/2026
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A little push is needed
I ordered a nautical chart on a chip and was surprised that – unlike usual – I didn't receive a prompt shipping confirmation. A quick phone call with the incredibly helpful customer service representative, and bam, the chart was in my mailbox the very next day. Thumbs up! However, I'm deducting points for the packaging. It's often oversized; it's mostly just air.
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by Michell K. Flag of Germany 4/18/2026
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As always, very fast and everything as ordered.
As always, very fast and everything as ordered.
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Shipping
Quality
by Konrad P. Flag of Germany 4/18/2026
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Super fast delivery
Fast delivery, well-designed website.
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Quality
by Walter B. Flag of Germany 4/18/2026
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Good quality, fast delivery
Friendly support in the Kiel store, good advice, good ordering process, fast delivery, thank you!
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Quality
by Rainer D. Flag of Germany 4/18/2026
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Excellent advice and everything in stock!
Excellent advice and all components in stock. Great!
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Quality
by Rolf S. Flag of Germany 4/18/2026
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Package not delivered
I have been an SVB customer since 1992. This fact alone is a sufficiently good rating. However, the delivery service contracted by SVB is becoming increasingly unreliable. Once again, a package was not delivered to me, even though I was home. I paid for home delivery. Such behavior on the part of the delivery service is unethical.
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by Arjan V. Flag of Netherlands 4/18/2026
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An uncommon component, at the SVB again after all.
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Quality
by Keijo H. Flag of Finland 4/18/2026
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UBS couldn't make the delivery at first because the apartment number wasn't correct. I called them and now everything is okay.
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by Alain V. Flag of France 4/18/2026
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Nothing to report
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by Oliver S. Flag of Germany 4/18/2026
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Friendly service on the phone
I'd gladly use them again. It's a bit like the old days. You call a reputable company and instead of a menu or someone you can't understand, you get a friendly and competent employee. Fantastic!
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Quality
by Helmuth S. Flag of Germany 4/18/2026
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Excellent telephone advice and prompt delivery.
Excellent telephone advice and prompt delivery!
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