Delivery reviews overview

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Service

Shipping

Quality

by Paulo Inacio R.

4/3/2026

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Fast and secure

Even though I paid for express shipping, I didn't imagine it would be so fast; paying one day and receiving it the next saved me from a tight spot.

81.665 delivery ratings

4.7 (out of 81.665 ratings)

5 Stars

(68.165)

4 Stars

(9.158)

3 Stars

(2.255)

2 Stars

(1.213)

1 Stars

(874)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Quality

by Sandra B.

4/3/2026

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Arrived much too late without customer service

The voucher arrived 10 days after the order date. In the meantime, I inquired about its whereabouts in two emails. No reply. It came in a plain envelope, so there shouldn't have been a problem. We ended up using the printed version, even though we paid extra for shipping. What a shame.

Service

Quality

by Thomas S.

4/3/2026

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Excellent service

Everything is always excellent. The advice is great and everyone is very friendly. If something is ever out of stock, it's ordered directly from Bremen and you're notified when it arrives.

From my perspective, the Kiel location has improved significantly since the takeover.

Keep up the good work!

Service

Quality

by Sven O. 4/3/2026

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The TOP supplier

Always top-notch for decades! The shop in particular is worth a visit.

Service

Shipping

Quality

by Andreas C.

4/3/2026

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Eureka

Just as hoped

Service

Shipping

Quality

by Holger Z.

4/3/2026

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Everything's great!

I've had only very good experiences with SVB for many years, keep up the good work.

Service

Shipping

Quality

by Markus M.

4/3/2026

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Swan's neck

It makes a good impression, no sharp edges. I can't comment on durability yet.

Service

Shipping

Quality

by István N.

4/3/2026

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amadilnagygmail.com

Fast delivery.

Service

Shipping

Quality

by Harald S.

4/3/2026

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Cushion fender

Went really well, would do it again!

Service

Shipping

Quality

by Marc S.

4/3/2026

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Everything's great!

We've had excellent experiences with SVB for many years. Their wide selection and, above all, their superb advice and expertise – even over the phone – are fantastic and always a great help.

Orders arrive promptly and well-packaged.

Service

Shipping

Quality

by Ralfs E.

4/3/2026

Service

Shipping

Quality

by Heinz A.

4/3/2026

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Charging monitoring

It's a shame the power cable isn't included, otherwise everything was fine.

Service

Shipping

Quality

by Wolfgang K.

4/2/2026

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I've had only very good experiences with SVB for years.

Everything was OK as always, delivery was faster than expected!

Service

Shipping

Quality

by Tilo H.

4/2/2026

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Delivery OK, goods are OK as always.

Service

Shipping

Quality

by Michael F.

4/2/2026

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It's all ok!

Service

Shipping

Quality

by Filippo A.

4/2/2026

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purchase of 35 cm aerator covers

excellent service and product compliant with expectations

Shipping

Quality

by Oleksiy G.

4/2/2026

All ok!

Service

Shipping

Quality

by Ronald G.

4/2/2026

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Spring order

Fast delivery and good quality. One product was out of stock. A shame. Nevertheless, everything was great.

Shipping

Quality

by Heinz-Eckhard K.

4/2/2026

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Excellent service, from ordering to delivery. It was my first order with SVB, and I didn't use a voucher.

The included catalog is also very well designed.

This certainly won't be my last order with SVB. Thank you and keep up the good work, Eckhard K.

Service

Shipping

Quality

by Hubertus S.

4/2/2026

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Flawless!

SVB's service is excellent. There haven't been any problems for years.

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