Delivery reviews overview

Our reviews are 100% real!

Service

Shipping

Quality

by Günter D.

3/26/2026

Translated automatically
Show original text

The order and delivery were handled reliably and to my complete satisfaction!

81.729 delivery ratings

4.7 (out of 81.729 ratings)

5 Stars

(68.216)

4 Stars

(9.166)

3 Stars

(2.258)

2 Stars

(1.214)

1 Stars

(875)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Shipping

Quality

by Jurg S. 3/26/2026

Translated automatically
Show original text

Simple, quick and good

Very fast and easy delivery to Switzerland

Service

Shipping

Quality

by CORRADO B. 3/26/2026

Translated automatically
Show original text

Everything perfect

Punctual and flexible delivery times and services for the customer. Exceeding expectations. Thank you, SVB.

Service

Shipping

Quality

by Nicole L.

3/26/2026

Translated automatically
Show original text

Everything's great!

Service

Shipping

Quality

by Klaus D.

3/26/2026

Translated automatically
Show original text

Perfect, as always.

Service

Shipping

Quality

by Borut V. 3/26/2026

Translated automatically
Show original text

A good service, everything O.K.!

Service

Shipping

Quality

by Moselhausboot G. 3/26/2026

Translated automatically
Show original text

Quick response to the order.

Shipping

Quality

by Marc K.

3/26/2026

Translated automatically
Show original text

Order delivery

The package arrived in good condition. The delivery driver notified us before delivery. The only downside was that the delivery was one day late compared to the initially announced timeframe, but this wasn't a problem for us as we were notified via the delivery tracking.

Shipping

Quality

by Klaus W.

3/26/2026

Translated automatically
Show original text

On-time delivery

Ordered in February, the new nautical charts were delivered as announced in mid-March.

Service

Shipping

Quality

by Carsten P.

3/26/2026

Translated automatically
Show original text

Anytime!

Thanks !

Service

Shipping

Quality

by Dirk T. 3/26/2026

Translated automatically
Show original text

friendliness

Super nice, personal and friendly service

Service

Shipping

Quality

by Bernd S.

3/26/2026

Translated automatically
Show original text

poor service

Terrible customer service!

I've been a customer of SVB for many years and have always been very satisfied. However, since around September/October 2025, things have gone terribly wrong.

Incorrect delivery addresses are handled incorrectly, so the goods cannot be delivered. Corrections and information about the correct DHL post office are ignored. Only the third package was successfully delivered.

For days, no one from customer service responds. Only after submitting several support tickets do they react and ship the package. In the meantime, I occasionally receive emails saying "Your message in a bottle has reached us..." (If that's really the case, then nothing surprises me.)

Nothing has changed for years, but since the end of last year, deliveries haven't been working as expected.

I'm seriously considering whether I want to continue being a customer here.

Service

Shipping

Quality

by Beatriz M.

3/26/2026

Translated automatically
Show original text

Excellent

Excellent service. Very happy with the order and very competitive prices.

Service

Shipping

Quality

by Friedrich T. 3/26/2026

Translated automatically
Show original text

Very fast and you are always well informed.

Service

Shipping

Quality

by Gottfried S.

3/26/2026

Translated automatically
Show original text

To get straight to the point

Once again, I am very satisfied with the service and delivery. Thank you and greetings from France, Godi Streuli

Service

Shipping

Quality

by Tam P. 3/26/2026

Good delivery

will order again

Service

Shipping

Quality

by Patrick V.

3/26/2026

Translated automatically
Show original text

Meets expectations

As requested

Shipping

Quality

by Jean Pierre G.

3/26/2026

Translated automatically
Show original text

Reliable site and moderate prices

Delivery was a bit erratic, late, and not to the intended location.

Service

Shipping

Quality

by John H.

3/26/2026

Great service

Goods arrived across the world in just a few days at a reasonable shipping price. Products is exactly as ordered. Packaging was a bit damaged by the time it arrived.

Service

Shipping

Quality

by A. F. R.

3/26/2026

Translated automatically
Show original text

Thank you - everything is OK and as ordered.

Back to the overview To the product reviews