Delivery reviews overview

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Service

Shipping

Quality

by Reinhold P.

3/25/2026

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Great team

I hope that my request for a warranty repair will be granted.

81.741 delivery ratings

4.7 (out of 81.741 ratings)

5 Stars

(68.227)

4 Stars

(9.166)

3 Stars

(2.258)

2 Stars

(1.214)

1 Stars

(876)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Lutz S.

3/25/2026

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It's all ok

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by Patrick S.

3/25/2026

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Item as described, delivered on time

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by Patrick S.

3/25/2026

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Items as described, fast delivery

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by Olivier B.

3/25/2026

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efficient and quick

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by Didier C.

3/25/2026

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SVB super UPS bad

Everything went very well until UPS delivered. I was home and wasn't contacted by the seller; the package was thrown on the floor. It was impossible to contact UPS to complain... A shame, because SVB is usually very responsive, has very reasonable prices, meets deadlines, and has good communication... I would definitely shop with SVB again!

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by Luc S.

3/25/2026

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The box was far too big for such a small cable. It could have gone through the mailbox without the box. I had to drive 15km to the UPS depot.

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by Peter K.

3/25/2026

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Highly competent staff

The gentlemen who handled my phone order were very helpful and straightforward.

The delivery, although not handled as expected by DHL, was redone.

Thank you, thank you, thank you!

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Quality

by Valid H.

3/25/2026

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Very straightforward

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by Jean M. 3/25/2026

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UPS is not good

I ordered from SVB, choosing UPS for delivery.
To this day, I still haven't received my order because they didn't respect the delivery deadlines or my requests for changes, as I had to move. I received an email saying the package had arrived (late) at the first address, even though I had indicated several days prior that I wouldn't be there anymore. Since then, I haven't heard anything, so I hope they will send my package to where I am now (Tahiti).

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by Alex S.

3/25/2026

Precision in order handling

Precision in order handling and quick delivery. The service is top 1 our of many places I use.

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by Dr.Thomas E.

3/25/2026

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everything fine!

Excellent advice from Mr. Bartels, fast delivery!

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by Christian G.

3/25/2026

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Perfect

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by Ulrich S.

3/25/2026

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My number 1 supplier

Solid, reliable, fast and clear

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by Dominique F.

3/25/2026

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UNACCEPTABLE DELIVERY

It's unfortunate that the delivery driver left the packages in front of the garage, in full view of everyone, when he could have left them by the front door, which isn't visible from the road. Besides, if he had rung the doorbell, he would have left them there!
In short, the packages could easily have been stolen.