Delivery reviews overview

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Shipping

Quality

by Andrea N.

3/24/2026

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It's all ok

81.763 delivery ratings

4.7 (out of 81.763 ratings)

5 Stars

(68.246)

4 Stars

(9.169)

3 Stars

(2.258)

2 Stars

(1.214)

1 Stars

(876)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Eric G. 3/24/2026

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Delivered to my home on time. The package was in good condition, and the UPS employee was very friendly.

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by Giuseppe C.

3/24/2026

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Excellent experience both in purchasing and shipping. Highly recommended.

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by Patrick M.

3/24/2026

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Delivery time was fine, but the package was damaged.

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by JUAN PABLO C.

3/24/2026

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SVB perfect, DHL bad

The product was perfect, even with gifts. Very grateful.
The service was awful, as always with DHL.

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Quality

by Michael B.

3/24/2026

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Really great!

As always, very fast shipping, flawless item. It leaves nothing to be desired.

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by Kay-Michael T.

3/24/2026

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I would prefer faster shipping.

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by Goran O.

3/24/2026

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you are great

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by Herbert L.

3/24/2026

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Conversion to electric toilet

I ordered two 12-volt units, but received a 24-volt conversion kit, therefore one is being returned.

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by Ralf H.

3/24/2026

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It couldn't be better, simply superb!

quick and friendly

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by Ralf H.

3/24/2026

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It couldn't be better, simply superb!

quick and very friendly

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by Klaus H. 3/24/2026

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Mr. Theilen is simply superb, always to the point, completely uncomplicated and goal-oriented; it's always a pleasure and a joy to work with him!!!!

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by Dr. H.

3/24/2026

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perfect service

The consultation and delivery were perfect.

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by Hervé L.

3/24/2026

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IDENTICAL BRANDS, VERY ATTRACTIVE PRICES!

DHL's communication could be more flexible, otherwise delivery was flawless.

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by Roland A.

3/24/2026

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The wiring diagrams for the ignition locks were very helpful.

Shipping

Quality

by Ernst H.

3/24/2026

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SVB also works for "Grande Plaisance" ships.

Always a pleasure since 2001

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by Christian H. 3/24/2026

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Good follow-up. Impeccable delivery to the Relay point. Item as expected, interesting catalog...

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by ANTONELLA M.

3/24/2026

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Product as advertised, arrived on time

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Quality

by Christine M.

3/24/2026

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Short delivery times were announced and always met.

For several years now, I have been ordering from SVB, and delivery times have been short and have always been met.

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Quality

by Ralf H.

3/24/2026

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everything great

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