I ordered 5 items. Detailed datasheets and processing instructions for each one arrived via email.
Unfortunately, one item came with two wiring diagrams that were slightly different. After inquiring via email, the issue was resolved within a few hours.
I ordered paint online and picked it up at the Kiel branch. The ordering process was easy, and the service was really friendly when I picked it up! A few days later, I bought something else at the branch, and despite a system outage, it worked perfectly. THANK YOU!
My last delivery was missing a part and the packaging was damaged. When I called, the employee already had my order information on file thanks to my phone numbers. A brief conversation revealed that SVB would resend the missing part.
The product was perfectly protected in its packaging, delivery was very fast, and the prices were very reasonable. One regret: I thought I would find the 2026 catalog with my order; I think it will arrive later.
The replacement seals were easy to select thanks to the clear description. Delivery time was excellent; they arrived the very next day. Thank you so much, I would gladly order again.