Unusually long
I've known SVB for quite some time and have always been very satisfied with their delivery speed.
This time it took a whole week, which is unusually long. That's why I'm deducting stars.
I then called on Friday shortly before closing time, and a very friendly and helpful employee apparently took personal care of ensuring the goods were shipped before the weekend. I received my order on Tuesday. So everything turned out well again, and thanks to the friendly employee (unfortunately, I can't remember her name).
Best regards,
Dieter Ney