Delivery reviews overview

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by Stefan H.

3/10/2026

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Excellent advice, very satisfied!

81.904 delivery ratings

4.7 (out of 81.904 ratings)

5 Stars

(68.370)

4 Stars

(9.183)

3 Stars

(2.261)

2 Stars

(1.214)

1 Stars

(876)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Stefan H.

3/10/2026

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Everything went perfectly!

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by Jens S.

3/10/2026

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Everything was great, would gladly do it again.

Nothing to complain about, fast, good, reliable

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by Dr. Hermann O.

3/10/2026

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everything OK

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by Peter H.

3/10/2026

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Flawless

problem-free, quick and everything as ordered

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by Peter V.

3/10/2026

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Everything's great so far.

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by Philippe C.

3/10/2026

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Impeccable

The delivery could not be made to my home due to my own actions. The package was left at a nearby collection point, and I was notified immediately.

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by Janusz W.

3/10/2026

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Great store has everything and ships immediately

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by Ronald L.

3/10/2026

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Ordered quickly and delivered even faster

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by Denys B.

3/10/2026

Thanks for a quick and timely delivery

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by Xavier L. 3/10/2026

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Quality product, the packaging arrived quite damaged.

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by Stéphane R.

3/9/2026

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by ALAIN T.

3/9/2026

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accurate order and fast delivery

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by Richard G.

3/9/2026

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Long delivery time

Long delivery time and inability to resolve the issue with UPS. The problem stemmed from one package having an incorrect name (first name instead of last name), and the second package lacked a name and address. SVB was able to resolve the issue directly with UPS and the package was delivered to a pickup point.

I recommend that SVB use the correct name and address to avoid delivery delays.

Otherwise, the product matches my order, and I appreciate SVB's wide selection. The packaging is perfect.

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by Marco V.

3/9/2026

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Propeller

Excellent product! The only downside was a misunderstanding on the first delivery, but it was resolved brilliantly after a phone call. The customer service was pure excellence.
Thanks again

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by Josse J.

3/9/2026

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The delivery driver called me to let me know he was arriving, as he was ahead of the UPS notification. Great!

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by Francisco J. 3/9/2026

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Excellent service

I received the order even earlier than expected. The telephone support was excellent and the product packaging was superb.

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by Miguel S. 3/9/2026

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Delivery delay.

It took 11 days for the package to arrive since I paid for it.

Our answer

Hola Miguel,

El envío de la mercancía se realiza una vez recibido el pago. En este caso, el pago por transferencia bancaria se recibió el lunes y la entrega se realizó en 5 días laborables, lo cuál esta dentro del plazo habitual para el tipo de envío seleccionado.

Cordialmente,
El equipo de SVB