Delivery reviews overview

Our reviews are 100% real!

Service

Shipping

Quality

by Silvana R.

4/27/2018

Translate this text

Tout est comme toujours parfait
Merci
Renaud jl

82.659 delivery ratings

4.7 (out of 82.659 ratings)

5 Stars

(69.011)

4 Stars

(9.242)

3 Stars

(2.286)

2 Stars

(1.230)

1 Stars

(890)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by patrick G.

4/27/2018

Translate this text

Très content de l'ensemble très bien emballé, ce qui permet à la peinture d'arriver en bon état d'usage sans fuite du pot. Je recommande la totalité du sites SVB.

Service

Shipping

Quality

by Peter D.

4/26/2018

Translate this text

Alles gut. Kundenservice war kompetent.

Service

Shipping

Quality

by ETTORE S.

4/26/2018

Translate this text

Spedizione un po lenta per mancanza articolo in magazzino. Il resto tutto Ok.

Service

Shipping

Quality

by Patrick C.

4/26/2018

Translate this text

Alles wie bestellt. Die Lieferzusage wurde nicht nur gehalten, sonder vorher geliefert.

Service

Shipping

Quality

by Ph.R. B.

4/26/2018

Translate this text

Delivery was not as indicated on the website and confirmed in email communication. Follow-up information was lousy. Final delievery was delayed so that I had to re-plan the installation job.

I believe your logistics provider for incoming shipments is the problem in this case.

Please let me have your feedback on this.

Our answer

Dear Mr. Beekman,

My apologies on you having to reschedual your project. As we went over via email a couple of weeks ago, the issue was that one of the components within the set was backordered from the manufacturer. With that said, we did everything in our power to attempt to deliver your order to you as quickly as we could in the time being. Our sincere apologies for any inconvenience caused. Please feel free to get in touch with me directly at: [email protected] if you wish.

Best regards,

Cory V.
International Account Manager