Delivery reviews overview

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by Thomas C. 2/22/2026

Above and beyond

Fast delivery. Great communications. Very happy

82.016 delivery ratings

4.7 (out of 82.016 ratings)

5 Stars

(68.463)

4 Stars

(9.196)

3 Stars

(2.265)

2 Stars

(1.215)

1 Stars

(877)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

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by Uli W. 2/22/2026

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Everything's great!

Everything fine!

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by Arnaud B.

2/22/2026

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Fast delivery and product as described.

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by Daniel S.

2/22/2026

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High quality

I received the product within one business day. It was securely packaged. I bought it as a roof vent for my van, as the installed solar panels left insufficient space for a roof hatch. The low and fixed installation height, as well as the watertight seal, convinced me to choose this product. Installation is still to come.

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by Johannes D.

2/22/2026

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Excellent service

Delivery within 2 days including a straightforward acceptance meeting. What more could you want?

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by PATRICK L.

2/22/2026

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Commitments not fully respected

Delivery was scheduled for the same day but was actually delayed to the following day, so I had to rearrange my schedule. The cardboard box was quite damaged.

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by Klaus G.

2/22/2026

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Super

Fast delivery, thank you. I'd gladly order again.

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by Alex S.

2/22/2026

Delayed shipment screwed up

I placed the order with the delayed shipment option because I was travelling. However, SVB completely ignored the delayed shipment date. The package was shipped promptly, and my attempts to contact the customer service to slow down the package failed - I received the first reply only when it was already too late. I had to ask a neighbour to collect my shipment.

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by Martin R.

2/22/2026

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Everything OK

Every item was delivered on time and in good condition.

The follow-up emails regarding installation and/or operation were also very helpful.

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by Mario G.

2/22/2026

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Excellent

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by Andreas J.

2/22/2026

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Everything OK

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by Michael B.

2/22/2026

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Everything's great

Everything went well again. The products fit, and the quality is good. Unfortunately, the packaging was damaged.

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by Simone D.

2/22/2026

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Great product

We are very satisfied

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by André H.

2/22/2026

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Great packaging!

I was particularly impressed by the shatterproof packaging of the material and the subsequent email with technical explanations of the ordered products.

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by Daniela Z.

2/22/2026

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Everything as expected, very fast delivery

Everything OK

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by Axel W.

2/22/2026

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Perfect as always!

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by Christian W.

2/22/2026

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Almost absurdly fast, completely uncomplicated and transparent

Excellent and informative presentation in the online shop, a very simple and easy-to-follow ordering process, and detailed updates on the order status – it couldn't be better!

Oh yes – the price was absolutely fair, too. Many thanks to the SVB team.

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by Jörg F.

2/22/2026

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always fast and reliable

...

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by Jobst N. 2/22/2026

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Hassle-free delivery, excellent advice, high flexibility

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by Jose Antonio P.

2/22/2026

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The box arrived damaged

It's not your fault, it's the transport company's. I applied the antifouling paint this week and it's perfect.
Now to install the guardrails.

Thanks.
Best regards.

Our answer

Hola Jose,

Agradecemos sus comentarios y lamentamos que haya tenido este inconveniente con su pedido.
Si necesita asistencia ante cualquier problema puede contactarnos por correo o teléfono:
900 751 430 | [email protected]

Cordialmente,
El equipo de SVB

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